Customer Testimonials
Convenient, friendly, helpful and GM quality all the way!
fast and friendly
We were very happy with the attention your sales person, Steve Tichenor, devoted to our
requests on Thursday, April 27th.
Steve did a great job helping us to facilitate the trade of our previous vehicle and the
purchase of our new Buick Encore.
We were very happy to work with Mr. Adam Roll as well. He is certainly thorough and
willing to go to any length to satisfy his customers.
Thank you for a most pleasant car-buying experience.
Frank D Last name removed
Neal Powell was very friendly and courteous.
Every one in the service area is very helpful
Brandon & Stephen we’re awesome! It was such a smooth process overall
worked in oIL CHANGE SO i COULD WAIT
Very fast and love that my car gets a wash at the end of the service
Arrived on lot to check out some vehicles we might be interested in. Shortly after. Harley Carothers greeted my wife and I. He was very personable and knowledgeable. He didn't pressure us and seemed to be truly interested in us getting the vehicle we wanted at a fair price. He located the vehicle we wanted and at a fair price. My wife and I thought it might take a couple of days to get the vehicle. We went back the next day in order to follow up on some minor questions we thought up, and we were pleased that the vehicle was on the lot, and he prepped it for us. He answered our follow up questions and needless to say, we purchased the vehicle by the close of business.
It was truly a great experience for us.
Thank you, Harley, for your assistance.
Communication is good and service for trying to find a vehicle is top notch.
Friendly staff. Just wish we could schedule appointments sooner.
Excellent quick service
Tim was very helpful and professional!
great people
Professional service and friendly & knowledgeable service personnel. My service professional is Tim and he's been great to work with.
Good service.
Fast and friendly. It took a bit longer to get in for just an oil change than I expected, but next time I’ll know to schedule earlier.
Great staff. Always professional and friendly. Really appreciate the folks at DF Bardstown.
First I want to make this clear. I only know about your Bardstown used car dealership. I had the pleasure of dealing with Neal Powell and TJ Lawson. These two men are excellent. They give 110% to their customers. In my case they continued on after I gave up. The end result was a very satisfied customer. They are relentless in pursuing customer satisfaction.
They are always friendly and helpful. I showed up early and they got my vehicle in right away.
Very knowledgeable service team! Sales are friendly and honest.
Helpful people
Easy to do business with! The transaction was quick and pleasant.
I brought my GMC Sierra in for a clicking sound from my radiator area which would be a fan. I assumed it was wearing since I have a 136 K on the truck. Lo and behold it was my oil cap that I thought i had lost many months ago after laying it down and forgetting about it and didn’t put it back on. Senior Moment.. They told me that’s what was laying close to the second fan and it was lodged down in there. The service guy could’ve put a new part in and charged me for it with labor of course and I wouldn’t have never known. No charge except for my radiator flush I needed anyway.
Joshua Barrett in sales department is Great bought 2 vehicles from him very pleased with them and prices you can’t beat also Service department Tim both are great people very helpful and will take care of you
Great guys at the used lot in Bardstown. TJ and Neal were great to work with. Love my 2018 Hyundai Elantra.
First name removed was very professional
James did a great job communicating with me about my truck. He was very polite and easy to work with.
We were treated very good. The salesman was extremely helpful, found us a great little car .
The pricing was extremely nice and fabulous deal.
Tanner at Don Franklin made my car buying experience great! I told him exactly what I wanted and he did exactly that! He went above and beyond! I will return back to Don Franklin for all of my car buying needs!