Customer Testimonials
very fast service and friendly people
Tanner took good care of me. Was prompt with his communications and was able to get me what i felt like was a good deal on the truck.
Salesperson Tanya goes above and beyond to take care of her people
The. friendly service and resolved
15,000-500 mile drive train warranty
Friendly customer service.
Courteous staff, except the mechanic rotated my tires for me when we did not discuss it. I told him I am disabled and hardly use the car so I don’t need tires rotated per schedule. He offered to adjust bill but I said leave it alone. I told him that extra money, although not a lot is a lot for me I live on a fixed income for and the next time I came in or anyone else to remember to ask before you rotate the tires. He said he would. He was very courteous.
Tanner did a great job and work hard on getting the vehicle brought in from another dealership
All personnel are friendly and ready to help.
easy scheduling, efficient service
The service overall. Also, the certainty of knowing the ins and outs of the model.
Josh Barrett was very kind and efficient in getting us our RAV4. He and the other associates stayed 30 minutes after close to help us find and purchase a car we loved and got us right around our monthly payment goal as well!
Everything all is good
Friendly staff, not pushing sales on you, and very helpful in finding your perfect vehicle.
Jen helped me coordinating and determining service I needed for two vehicles. The mechanic was helpful clarifying a few questions. Service was done well and complete. Transportation to and from home was provided. I greatly appreciate the team. Thank you.
sales person was very helpful
I am very happy to use Don Franklin as my home town service center, even though I live over a hour away. The personal working there are very curious and caring. I would consider Cory a friend of mine. I see why this Dealership is much more successful than the average car dealer.
Grate products an people I can work with
Great customer service and timely.
Quality
Straight forward and honest in the service department
I'm very likely to encourage a family member or friend to come and buy
Great service staff. Answered all my questions and provided great new tires for my Edge. I trust everyone there.
Awesome service
Josh Barrett was very helpful and Chris hammer also Josh worked hard to find my truck and the price I was willing to pay for and the one I picked had three spots in the paint and without me pointing it out he told me he would have the body shop correct them also the selection of trucks is unreal many to choose from and not having to settle
Everyone that we dealt with was very professional. Also impressed with the cleanliness of the dealership
Knowledgable about the car and listened to what I said and what i was looking for in a car
Awesome job! Fast, Friendly, and is very reasonable on price.
Great people
Everyone was nice and very helpful