Customer Testimonials
you have a very friendly and knowledgeable service department thank you
Very friendly and knowledgeable sales team. Treated me like family
Tim was professional and prompt with a knowledge our vehicles service needs and made the visit go very smooth.
Harley was excellent, and made an experience I cannot stand to do, very enjoyable.
Harley was the best salesman I have worked with that did not pressure, or was obnoxious beyond words.
He made sure I was able to get the car I wanted.
Harley was the first salesman that actually helped me
I enjoyed my buying experience because of him.
The customer service is why we keep coming back! Tanya is absolutely amazing:)
I found my dream truck, the staff was very friendly and helpful.
I fill like your stock is priced for the average customer and josh Barrett was upfront and honest to my wife and I he let me know what I needed for down payment to purchase a truck I hear good things from my coworkers about your dealership I will definitely be back when I’m ready to buy a truck
Stephen was very helpful in helping me find my vehicle. The original vehicle I was looking for was not in stock but he was able to help me find a suitable replacement in the same day. The vehicle was at another location and they delivered it on the same day. Would definitely recommend Don Franklin Auto.
I like buying locally and being able to have my car serviced locally as well.
Great staff
Best style and looks thus far pretty good service from them so far good service pricy for work
I am always treated as if you are still trying to gain my business. This is a refreshing change from some
places that once you buy a car they believe their job is done. Jenn in the service department at the Bardstown location is especially an amazing employee. She always finds a way to accommodate my service needs and appointments in a timely manner. Amazing folks!!!
I like the prompt service and the cleanliness of the facility.
I found the product I wanted and the service was outstanding. No hassle or pressure to purchase.
Everyone went out of their way to make me very, very
Happy with my car and so accommodating!!
Don Franklin have great quality certified vehicles. Many to chose from and the power Train warranty is a plus. Like the free oil changes.
Quick and easy best experience on buying a vehicle.
Quality vehicles, friendly staff and great all around business
Reliable, good quality , friendly employees, time of service is reasonable
I like that my services are provided fast and efficiently in a comfortable environment where the associates are friendly.
Mike was great, the process was easy and effortless & im now driving something I can comfortably fit my whole family in☺️
Smooth transaction from beginning to end. All who worked with us to make this purchase possible were very thoughtful in helping us find just the right suv for us with everything on it we wanted and more. They were very patient and considerate from the first time we went in the business until we left with the keys in hand. Would not hesitate to return to the same ones again. Very professional.
I had a great experience with my oil change. Fast and Easy. When I had questions they were very knowledgeable and nice.
Quick and easy. No haggling and tanner Richmond was easy and great to work with. Got me in the my car was at the lot just about an hour. Thanks all!
Purchased a car in June, was very pleased with the service then and it has continued to be good.
Always prompt and friendly service!!
Don Franklin has done a good job finding the car i want also I like the business as a whole but more importantly, the sale rep (HC) done excellent job from start to finish and this is my 2nd car from him.
Thank you Harley
The quality of service is great, parts prices are good. I’ve always gotten good service done to my vehicle, always satisfied with the workmanship done to the vehicle.
Location, warranty
Great salesmen and well kept vehicle's. Mike Wimsett did a great job finding what we wanted. .