Customer Testimonials
Local
There was no wait. I was also told about upcoming expenses on my vehicle. In this economy I have to save for a 1000 expense. The staff was very helpful and well informed.
I have always received prompt service
Professional and helpful staff
No matter the issue, the customer service is exceptional. I had an issue with my car and the service manager made sure to get mechanics on it quickly and corrected the issue quickly and efficiently.
You were able to fit us in for an oil change, as well as fix a broken taillight, within a couple of days. We were only in the area for a week visiting relatives, so we really appreciated the quick service and quality work that was done!
Prompt service
Very friendly and easy to work with to get all my service needs accomplished.
James in service always makes my service calls, warranty work or whatever reason I am in the facility go flawless. It makes me feel comfortable that my truck is in good hands.
Everyone so nice
Your service advisors — especially Jenn — are awesome. Always very friendly and I am treated like family.
Like my suburban
Your customer service, warranty and the greatest salesperson Steven Tichenor. We only buy our vehicles from Don Franklin.
courtesy
Friendly services
Great service. Friendly staff
The people in the service department is very friendly.
It was fast and easy.
Honest and honest pricing. Very reasonable prices.
Polite, efficient service personnel.
Good people
I think the service department is the best I’ve ever dealt with. I have been to some very bad dealerships who caused me more issues than actually fix anything. I actually trust the service that I have received at Don Franklin. I believe that they are honest and have never tried to push anything extra that we know isn’t needed.
I like the power train warranty that comes with your vehicles
Your employees were professiona and courteous.
Friendly and knowledgeable staff!
Sue
Service Rep. Jen V. Is is amazing!
Quality cars, honesty
We bought a truck there, and now they service the vehicle also. We are super happy with purchase, and there service of the vehicle.
The product I bought was good. The employees and help me were courteous, and friendly.
The staff made my car buying experience absolutely wonderful. Everyone was so friendly and helpful. I love the car I purchased and would recommend Don Franklin to everyone I know.