Customer Testimonials
Easy to make appointments. Usually the job is done quickly.
Employees know their jobs.
Ease of scheduling!
Service was great & a product I liked
Good
Tanner Richmond is always a pleasure to deal with .
Very friendly sales personnel & great variety of vehicles
Very Profesional in every aspect. No surprises.
You tried to Rape me on my trade in!
It’s very good so far.
Check in people are nice and friendly, Jamie made us aware of all possible problems and what needed to be updated
courteous, efficient
I bought my car at Don Franklin's and I like the service dept. there. They get the job done.
Fast and friendly service
Jessica service advised was awesome and took care of my mechanical problem. I will always be asking for her when I have service needs.
The service was 😌
The car buying experience was made easy by your staff.
Timely and knowledgeable peace. Gen is the best and great service is very important to me.
Friendly service no pressure
They work well to schedule you in and get you out on time.
The staff made my car buying experience absolutely wonderful. Everyone was so friendly and helpful. I love the car I purchased and would recommend Don Franklin to everyone I know.
Local
There was no wait. I was also told about upcoming expenses on my vehicle. In this economy I have to save for a 1000 expense. The staff was very helpful and well informed.
I have always received prompt service
Professional and helpful staff
No matter the issue, the customer service is exceptional. I had an issue with my car and the service manager made sure to get mechanics on it quickly and corrected the issue quickly and efficiently.
You were able to fit us in for an oil change, as well as fix a broken taillight, within a couple of days. We were only in the area for a week visiting relatives, so we really appreciated the quick service and quality work that was done!
Prompt service
Very friendly and easy to work with to get all my service needs accomplished.
Quick and friendly.