Customer Testimonials
Friendly and prompt
It was easy to make an appointment, the work was done in a timely manner and the price was a bit of a surprise but not shocking. My only disappointment was I had two different filters replaced and neither was ever shown to me. I also would have liked to know the condition of my brakes but never mentioned either. These items show and express
professionism.
I like being able to get serviced quickly, but feel the services are overpriced.
Guaranteed products and very professional and friendly
Good quality parts and good service
Quick & easy!
Quick and friendly service!
Great customer service and a company that stands behind the vehicles they sell.
They are all business but also kind and helpful. The industry they are in is in high demand. Everyone has busy schedules and depends on having their vehicle. Thank you for quick and dependable service!
Even though they were very busy that day and I just needed a oil change they got me in and out there
Friendly staff
It took longer than expected to change my oil and trans flush they apologize to me it was ok it happens
GREAT SERVICE AND QUICK REPAIR
Timely and effective
Very friendly and professional staff that are able to assist and answer questions. I was able to receive prompt attention to all my needs.
Most employees are friendly and service is pretty quick
Wide variety and helpful salesman.
Got me in quick with out an appointment
helpful and friendly
helpful and friendly
Propessonal
It’s clear that this is an honest family run company that puts their customers first. Don Franklin Auto Group has proven to me that they stand behind the vehicles they sell. That’s why we keep coming back, and have bought our third vehicle here. Love the warranty's that give peace of mind!
Great sales men. Not pushy and very kind.
Prompt check in and I love the car wash. Thank you
My service advisor, Jen Vanarsdale, is everything a car owner wanting service would want in an advisor. She is the reason I buy and have service done at Don Franklin Bardstown.
Friendly staff
Friendly and knowledgeable staff.
Great customer service.
Good attitude, friendly
The products are good
Service,
Did their job,
Friendly and courteous
I was taken care of immediately.
was in and out in faster than I ever imagined.
And they were extremely busy.
All was perfect