Customer Testimonials
I am always pleased with the service and care of Don Franklin. They make scheduling easy and accurately share how long the wait will be for that service.
Very friendly staff that accommodate us very professionally.
They communicate if anything is wrong with your vehicle. Right then and there.
Everything went good and I was able to get in and out quickly
The service usually is right on, with little wait time. The mechanics and customer service usually explain everything that's going on with your vehicle and the recommended parts and prices.
Tanner was very helpful and friendly.
Our assistant was very kind and got us the car we wanted Tanner was very attentive to our needs and got us in our car.
Fast friendly
Local and friendly services! James, my service advisor is always attentive and take great care of us! We appreciate the staff at Don Franklin Bardstown.
Very accommodating and helpful! Dependable service!
Great staff! My salesman went above and beyond to help me purchase the right vehicle for our needs! Definitely recommend the entire company!
The people. Mr. Mike Wimsatt was very helpful throughout the entire process. I was out of state, and he was able to answer all of my questions and send me all the photos to help me make a decision. Flew in yesterday and picked it up. Also Mr. Bobby Chesser, picked me up from the airport. Appreciate both of you gentleman, thank y’all for your help.
Easy to buy and large selection
We have bought multiple vehicles from Josh Barrett at Don Franklin. I trust Josh and feel he gives me the best deal possible, both during and after the sale!
Very friendly and informative.
Everyone was friendly and knowledgeable. I was in and out before I knew it.
So far I love my 2020 Escape And Stephan was fantastic
Great customer care
Jamie was very courteous and informative!. And my car came back cleaner than it was when I brought it in!
Great service
Timeless service and smooth buying process.
Everyone was very nice
Good service advisor
First of all, this was my first visit as we have recently moved to Kentucky. From being greeted at the customer service desk to meeting the assigned technician, I felt I was being treated by professionals.
👍👍👍👍
Customer service and proximity.
I usually go through Jen for service and she is wonderful to work with. Always gets me in asap and is very polite. I really appreciate her helpfulness.
I am biased, I work there!
Everyone is so helpful & knowledgeable . I feel very welcomed!
Very good service