Customer Testimonials

Friendly and knowledgeable staff.

Very knowledgeable staff; friendly responsive service.

Great products and service. The sales people were quite helpful and knowledgeable.

Great kid bike selection! He even drive to two stores to get the color my son wanted and has it ready a few hours later!

You helped me out with some new training wheels for the great grandsons bike we had for his birthday present. They fit perfect and you were open and operating properly during this virus outbreak. Thank You

Service was excellent

Staff has been very responsive to my questions after buying a new bike.

Great quality, very helpful and friendly staff; very competent staff.

Great Customer Service

Very friendly service

Great service. Fast and friendly.

Very friendly and helpful staff at the Eagan location!

Your employees are super helpful and upbeat

Brought bike in for tire swap late morning unannounced. Bike finished in an hour along with minor maintenance performed. Guys were great. Keep up the good work. Also reasonable price.

The young gentleman that helped me was courteous, knowledgeable and certainly customer oriented. He did a nice job.

Good selection. We really thought the salesperson did a great job of presenting product without being pushy

Very pleasant to deal with.

Tyson was very helpful and took ample time to answer my questions. Excellent service.

Great service. Knowledgeable employees. Great bikes. Love the new Madone.

Very helpful would definitely buy again from free wheel.

The sales people are knowledgeable, friendly, and practical. They aren't just trying to make a sale, they truly are trying to make sure you get the products and services that are helpful. I feel so much better at Freewheel than at other bike shops because I feel they care about me at other bike shops.

Staff was extremely friendly and helpful!

Quality products with knowledgeable people.

I’m very interested in the salsa fat tire bike that sell, I just purchased a new helmet and wii visit you guys today for bike lights.
The staff at your Eagan location were great to work with.
I rode last night with a group of friends and recommended you guys!
Thanks,
Name removed

Kellen was extremely helpful. I got exactly the bike I wanted

Staff at the store are knowledgeable and very helpful. And friendly too. I had a good idea of which bike I wanted. Was able to look at a couple of bikes and pick the one that is best suited for me. Overall a very pleasant experience.

Friendly & knowledgable staff.

Very thorough at reasonable prices. Kellen kept me informed of the progress of my repairs.

Expert mechanical service with quick turn around.

I've bought some clothing and other products there, first time I brought my bike in for service. The crew at the store in Eagan did a great job, got it turned around in a short amount of time, just a tune up to get it on the trainer. There was some feedback on the paperwork about corrosion, and when I asked about it they were happy to give me more detail on it and what to expect going forward. They also showed me what they did to help it out too. Will definitely use the service department again.