- Phone: 6518821241
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Customer Testimonials
Other than having to wait outside d/t COV...
great customer service
Prompt response to my email
Friendly and professional
Pricing. Got a sweet deal. Told my friends. Hopefully they came by.
Positive customer service and knowledgeable staff!
1. Actual price for servicing my son's bike was lower than what was quoted on the phone.
2. Communication and follow up was excellent.
3. Repairs were completed on time.
4. Staff is friendly on the phone and in person.
Super service and great employees
Easy buy online and pickup. Very friendly on phone.
The people I worked with were so kind and patient.
Friendly staff.
Great service and pretty fast !
The service was great and Trek is a great brand
Everyone was very accommodating which was especially appreciated during this weird time. :)
I liked the curb side pickup. Also, your website was easy to use (however, the yellow on this survey page is way too bright)
Future classes and a lead to a organization to voluteer to fix bikes for kids.
Very knowledgeable and friendly.
Store staff was very friendly and helpful.
The staff was very friendly and helpful. The store offered a range of bikes and prices.
Great selection
Assembled a bike same day and provided curbside service!
My daughter loves her new bike! The customer service was amazing!
great customer service! got us on the right size bike- when your shop didn’t have it- found it and pointed us where to go.
Very personable and responsive.
Freewheel in Eagan was fantastic, accommodating and mindful (during Covid-19) to work with. They were nice enough to spend the time I needed (which was more than most) to answer all my questions and I have bought two bikes from them. I'm now buying my third and wouldn't consider going anywhere else. You guys are the best! Very knowledgeable. Thanks!
Very customer service oriented. I dealt with two different employees. One person helped me with my purchase. Very kind, and knowledgeable. He explained everything about the services that are available. The next person helped me get my other bike checked in for my tune up. He was very thorough and professional.
Great service, fair prices, very professional - much appreciated!
The guy that dropped off my bike was great! His name was Tyson and he is the manager in Eagan. Very professional and thorough.
My bike was ready when they predicted it would be ready
Every time I'm there, whether for parts or repair services, everyone is very friendly, and very helpful. The staff is very helpful and prices are very reasonable
Fast and friendly
The staff were very personal, friendly, and helpful. This is always important to me, but especially during this COVID-19 outbreak.
I was able to get new tubes installed on my bike tires while I waited... only about 15 minutes.