Customer Testimonials

Really like your richfield store - knowledgable and helpful!

Just brought my ebike in for tune-up and once again was very pleased with the quality of staff interaction and work done. It is great to have a store that I always look forward to visiting.

Staff was very knowledgable and friendly.

Honest helpful friendly staff

Very easy to drop my bike off and have serviced. The mechanic called to make sure I was ok with the estimate after looking over my bike!

Very knowledgeable and welcoming staff that helped me rebuild my old tired bike into a totally new modern bike. Great suggestions on new components to use and saved me money being part of their club!

Great service and super knowledgeable about all their products!

helpful staff, good inventory, neighborhood location

Tom was very patient and helpful in finding a bike that was suitable for my grandson - and that we could afford.

The shops have a variety of products and services. ..They offer advice when you need it.

I had a great customer experience. Jamie helped me find what I was looking for and he was very professional and helpful

I've had bikes serviced at Freewheel Bike a few times and the service has always been outstanding. Staff is very knowledgeable and helpful.
I can certainly recommend Freewheel Bike.

They didn't have a particular inner tube I needed. I told them I saw it online. They ordered the tube from their regular supplier and charged me the lower online price. Great service.

Knowledgeable staff and good selection.

Trek bikes

Tom the sales guy was knowledgeable

Just overall the treatment and the insight i got on the bike it was extremely helpful and led to me walking out with a new bike i love.

Friendly service and fast turnaround on my tune-ups

Very quick and attentive in making repairs and upgrades. I love that. I had a recent experience where I received a text that my bike was ready for pick-up but the necessary final gearing/ derailleur adjustments were not completed and the rear tubeless tire was not serviced. However, all final adjustments were done pronto when I arrived and I let with my bike.

Products and services are the best. I pass by 5 bike shops to get to the store manager Andrew. He is the best!

I always have a good experience when I come in.

The service team was awesome. Both my winter bikes are cleaned and all rusted parts swapped our

Great friendly and helpful service. The store is well stocked for not being very large.

Best and most personal freewheel bike shop in the Twin Cities

Nice customer service people.

Mike did an excellent job. I also learned quite a bit about cassettes and stuff like that.

Jamie was so helpful as I was looking for a new road bike. He had a wealth of knowledge to share and I appreciated that he made me feel comfortable to ask questions.

I was impressed by how quickly my bike was ready to go and appreciated Jamie's help getting me fitted for the bike. I'm so happy with my purchase and feel like I got great equipment. I also like knowing that I can always come back in for adjustments or repairs.

I will absolutely recommend Freewheel to my friends looking to upgrade their bike or just get started in the sport!

My friendship outside FB with Tom Lais brought me to this store.
You repaired 2 bicycles when I did not wish to attempt this in a cold garage.
I have ridden one up and down the block, on snow, and it worked.
Full trial await warmer weather. Name removed

Customer Service is unmatched! I love everyone that I have worked with here. Everyone always go the extra mile to assist name with my bike.

The guy who helped me was super friendly.

Knowledgeable and friendly staff.