- Phone: 6128667540
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Customer Testimonials
The staff are incredibly knowledgeable and friendly. They take the time to address the repairs and also educate my son on bike maintenance.
Very fast service. Nice people!
Great bike people selling and servicing great bikes.
Very thorough. Fixed all the chirps and squeals and gave everything a good sparkling clean
Friendly, helpful, great service staff. Always get good advice on oddball bike problems.
We had such great service when we went to purchase a new, adult sized bike for our daughter. Thanks to Max who was friendly and professional and willing to go the extra mile to make sure we got the most appropriate bike!
We started coming to you after having several stereotypical "bike shop" experiences at our "usual" LBS. We've been super happy with Richfield Freewheel, despite it requiring a drive.
Timely and knowledgeable
Always great service at Freewheel Richfield! Brought a bicycle in for help with some upgrades and had it back the same day.
Client friendly!
Knowledgeable and to the point.
Friendly staff and willing to
Help. Notice another issue with my tire and asked if I Wanted it fixed! Yes please!
I frequent 4 different Freewheel stores and I’ve consistently found Freewheel to have knowledgeable sales & service staff. They never try to sell me something I don’t need - instead they give it to me straight. I trust their recommendations and they provide great products. Keep up the good work, Freewheel!
Great customer service and always incredible work
Great variety, and people with good knowledge. Not just trying to sell things.
Excellent, fast service! Very accommodating staff.
A wide range of quality products, knowledgeable and friendly staff offering outstanding customer service.
Perfect customer service!
Very professional and attentive to customer needs. Andrew Chaffee, the manager, is outstanding! You are lucky to have him.
Excellent customer service in the repairs department. Much appreciated
The customer service was to notch. The bike I wanted was in stock and I was able to get all accessories needed.
Fast, courteous and precision in craftsmanship and made sure I was happy with the service before I left the premises.
Well staffed. Friendly and knowledgeable staff. Cool locale!
Good selection of bikes and gear and helpful and knowledgeable staff.
Great turn around time on the bike repair. Saved my race. Will recommend to all my friends.
Very kind service! I will definitely recommend. God bless you !
Over the top customer service from Allison is enough reason to shop at freewheel. When the price is remotely close, free shipping over $50 and you get great customer service, there really is no reason not to shop at freewheel.
Bought a new bike and team was awesome! Super helpful and made sure the bike I was looking at was right for me vs. trying to push something for other reasons. Really happy with the service and LOVE my new bike!
Very friendly and knowledgeable sales staff.

Good personal service