- Phone: 6128667540
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Customer Testimonials
Staff is so helpful
Your service and sales people are knowledgeable. They look for affordable options to fix and upgrade. And show urgency in addressing my problems.
Liked sales person. Jamie listened toy needs and found me a bike.
Your staff is always helpful and not condescending.
The staff.
Quality of service. Very knowledgeable and friendly staff
Knowledgable staff. Fast turn around for service. Fairly priced.
Very helpful without being pushy. Plus, Freewheel had a great selection.
The great counsel and service
My experience was amazing! I met some extremely friendly, knowledgeable sales members that got me everything my bike needed and on the road in less than an hour!
Thank you!
Friendly staff and quick turnaround time.
Always good
Staff was very helpful and the repairs were reasonably priced.
The staff are so friendly and knowledgeable and helpful it puts other shops to shame!
Live in neighborhood
Staff is super knowledgeable and took time to explain all the options available to me. Asked the right questions and gave me room to make decisions. It’s been my third time in and have been impressed each and every time. I have worked with four different employees and each have knocked customer service out of the park! Thanks for the help!
The staff is incredibly knowledgeable! I had a problem with my Peloton bike. Peloton referred me to Freewheel. The fellow we met there solved Avery complex problem for me and I’m back on the bike. I’ll go to Freewheel for anything cycling first going forward.
Specialized service, no up-sells, excellent explanation and tutorials of the bike's problem and how to maintain the bike. Been a customer for years and won't go anywhere else.
I was glad that you had a good stock of mtb shoes for me to choose from, I also got great advice from Andrew about shoe sizing which helped make a great choice. Andrew also got me a bolt I was missing for another shoe I had and directed me towards some nice gloves, which my wife promptly stole..
Personable and patient service. Knowledgeable and quick to fix my bike.
Service only took a couple of days and when one part of it wasn't satisfactory, it was fixed right then and there when I came to pick it up.
Always great service!
Fast and friendly.
Great staff, super knowledgeable and they listened to what we needed and offered exactly that :) thank you!
Great quality and friendly customer service reps that are knowledgeable
I've not been to the Richfield location before. I found unexpected product and had great service.
Great selection, friendly service
I got great help from your experienced bike mechanic when I needed it. Thanks!
Very helpful with a few minor repairs.
great service, quick, and priced right!