- Phone: 6128667540
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Customer Testimonials
Service. Employees always helpful and knowledgeable.
Everyone was nice, and I was helped right away
Shawn the salesman at the Penn Ave location was awesome.
Customer service is unparalleled, especially in this day and age.
Very friendly service
Convenience and price
Tom did an amazing job helping me and my fiancé make a purchase. He was patient, informative, fun and super easy to work with. We also rode E bikes and had a ton of fun! Overall incredible experience
Customer service is superb
Tom Lais is great!
Friendly and knowledgeable team
Knowledgeable staff, fair pricing.
Great selection and patient sales staff!
Love freewheel...they have everything I need for biking...its worth money...just going to this bike shop really any freewheel..makes me happy...40 years have frequented Freewheel as much as possible because of the service
The staff was helpful, attentive and got us everything we needed. We came in knowing what we wanted but needed some help to get it done and they were great!
Great name brand stuff. Very knowledgeable and friendly sales staff.
Easy peazy
I purchased the bike online and it was ready the same day. And, although Freewheel's selection isn't as vast as the 'big-box' stores, I felt the quality of bike and knowing that a qualified bike technician would be the person assembling/tuning it up was/is worth the value.
They usually have what I am looking for and the sales and service are very professional
Friendly and fast customer service
Very helpful and knowledgeable staff.
You help was
Close by, friendly, and the fanatics discount
Seems like you know what you’re doing and not going to oversell/overprice
Complete product lines knowledgeable reps.
Love the friendly, welcoming and knowledgable staff.
Friendly help and advice about mechanical issues when I can’t solve them myself. Staff don’t have an elitist attitude like some bike shops.
Friendly quick service
Your staff is so extremely helpful, and they are very positive. I am old and fat and ride an e-bike, and they couldn't be more enthusiastic about my biking. Also, they just...fix stuff. Super fast, utterly reliably. Andrew is especially nice to me, but seriously, everyone is always happy to see me, happy to fix whatever problem I've got, and has good advice. Love them all.
Great customer service and respectable price for service.

Great service at this store - Tom was friendly, knowledgeable, and provided a wealth of information on the bike we purchased.