Customer Testimonials

Well I haven’t ridden the bike but it seems like it’s a new bike and for a reasonable price. Communication was great too. I’m a big fan of Freewheel.

Highly qualified staff!

Great service! Would shop again

Mat is always on top of it and very helpful. When you walk in he knows your name and is so knowledgeable and straight forward. Bends over backwards to make things work for you. The rest of the staff has also been great. Over the years we purchase over a dozen of bikes from Penn Cycle and now Freewheel Cycle.

The service at this shop is always exceptional. Friendly, fast and knowledgeable staff. Andrew is the best!

Your Richfield location staff are the best. Dan and Andrew helped me out huge yesterday with a quick fix. They always do. The best. I tell everyone I can to got to Richfield Freewheel.

Friendly, thoughtful service. Andrew is always helpful

Honest, expertise, reliable, reasonably priced, friendly.

The tune up and new tires on my bike are amazing. Bike is purring like a Ferrari. Appreciate the attention to detail, great customer service and fair price. Thank you for such outstanding work!

The staff was knowledgeable, helpful and solved all the problems.

I feel very comfortable having my bike serviced at Freewheel Richfield. The staff are attentive, courteous and knowledgeable. I think getting regular bike maintenance done there will ensure my bike is always in good riding condition and ready for enjoyable riding.

Your staff is always very knowledgeable and helpful about installations

It’s a well stocked shop. They sell you what you need. No more, no less.

Knowledge staff with plenty of patience for newbie's questions.

The service is excellent. The staff is very knowledgeable and friendly. Problem’s from cracked frames to slipping carbon fiber seat posts, this team will find solutions and work with manufacturers to support the customer.

You are extremely knowledgeable, helpful and professional> You guys take the time to see what would be the best for the bike. You guys explain well and patiemtly.

GREAT KNOWLEDGEABLE STAFF AND SERVICE DEPARTMENT.

Knowledgeable staff

Very knowledgable staff and nice selection of products.

You have what I want, if not I order it from Freewheel and it shows up pretty fast, great service too.

Staff are always helpful, knowledgeable, and friendly!

Clear advice on necessary repairs and replacement part options. Quality service.

Andrew was very helpful, know bikes for sure. 100% recommend.

The people are great.

Always friendly and ready to help quickly. Only place we take our bikes.

I have purchased multiple bikes and accessories from Freewheel. Staff is always friendly and helpful.

The whole team at Richfield is amazing! Andrew especially for his mechanic skills.

You often have the products I need in stock, if not there is usually a FW store near by that does.

Andrew and Jamie are the best! Hang on to the older dudes with more experience and personality.

Convenient and well explained.