Customer Testimonials
Excellent customer service and extremely knowledgeable sales people. We had a great experience recently. Brian Last name removed at the Woodbury location helped our son get the perfect new bike, the Trek Excalibur 8.
The only improvements would be to have a larger inventory selection of bikes and faster bike service turn around times.
I had a great experience in the store. Staff was very helpful, clearly love their job. Got me sized in, helped me pick out accessories and clothing after learning what I was looking for. The customer service focus stands out for sure!
Great customer service
Very helpful staff. Reasonable prices.
The sales person was very helpfil
The customer service was great. i got everything i needed for my new bike and was in and out quickly! Looking forward to putting many miles on my new bike!
I always get great service from Freewheel and Penn prior. You can never lose Mike.
have dealt with Mike at the Woodbury location for some time -very knowledgeable - offers good honest advice - I would consider my bike fitting and the general repair work as above average relative to other bike shops I have dealt with over the years
Good stuff champ
Quick service with positive consultants
Proficient service technician.
Very organized, clean store with great customer service
Very knowledge and extremely helpful!
The person in the mechanics area, I believe his name was Mike. He was awesome !
Fast service. Trustworthy people
Your staff is always professional, knowledgeable and quick to respond to my needs. If it’s not in stock, they inform me of availability and price. Your team is the best in town.
Good group of workers there. I like the sales and service.
Customer focused and all staff are very approachable and knowledgeable
Easy phone order
Location. Friendly and competent service.
Knowledgeable staff. Not high pressure. Treated us well even though we weren’t buying higher priced models of bikes.
Mike is the man!
Great selection and very knowledgeable staff.
Friendly, knowledgeable service. Very helpful and accommodating.
Convenient location and good brands
Had exactly what we were looking for. The man who helped us was very knowledgeable and did a great job
Great selection.
The repair and service staff is knowledgeable and good listeners. They hear you when you explain the issues you are having with your bike and offer informed solutions. They are not in the habit of selling you more than you need and provide detailed estimates and realistic pickup dates. They seem truly interested in getting you back on the road at a reasonable price as quickly as possible.
Good friendly service.
Attention and willingness to set up my bike and make sure it is 100% set for me specifically