Customer Testimonials
Fast friendly knowledgeable staff. Had what I wanted and loaded it into my SUV. Great price and helped us get a discount even.
Staff is super helpful and quick with answers when I show up asking all kinds of questions:-)
fast courteous service
I received very friendly and knowledgeable assistance from the gentlemen at the service counter. Thanks!
Attentive customer service, lots of understandable detail about bike options for new bike owners, quick turnaround on bike pickup.
Great people & service!
Mike was great, very knowledgeable about the bikes, went over all the perks of the bike I ended up buying. He was able to answer all my questions. I was able to purchase the bike and take it home all in the same day. Mike even tried to get my new bike in the back of my SUV for me, but was unable. ( Chevy Trax, a smaller SUV). Freewheel is now delivering it to me on Tuesday, which is a very impressive customer service deed. I would highly recommend them if you are looking to buy bike anytime soon😀🚲 I had a very awesome experience with them.
I walked in the door and saw a bike all ready to test drive. The person (Paul) who waited on me was very nice and very knowledgeable. He let me ride the bike outside and answered all my questions. He helped me fit the bike into the car and I was off with my new bike in 30 minutes.
Paul was extremely helpful and patient. Great place to find a bike. Added bonus, they actually had inventory!
Very good service without any pressure to purchase.
Very knowledgeable on the products they sell
I like that the sales people never talk down to you or act like their recommendation/preference is the only way. Seems like there is always someone who is willing and available to help, check stock, check another store. Just cool helpful folks.
Very good products and great service. Thank you!
Good customer service
Amazing service! We recently dropped off our bikes for their first tune up. The employee was very courteous, knowledgeable, and personable.
Very helpful and informative.
The people at Freewheel are always helpful and have provided great sales followed by exceptional service.
good in-stock selection. Friendly staff
Helpful, pleasant and knowledgeable staff!
The service from Mike and Troy and the sales guys in Woodbury is the best. I get exactly what I need and I get great advice.
Name removed
Great service, friendly people. The maintainance of my bike was smooth and fast, took only 3-4 days
Great customer service, expertise & access to parts
convenient and decent pricing
So far you have products available that others do not
Great service and great team.
The fellas at the Woodbury store are all Jedi Masters!! Especially Magic Mike. Amazing crew, thanks for always providing excellent service and finding the hardest to find items.
The staff was friendly and helpful. They had exactly what I needed in stock!
Extremely fast and helpful service for an out-of-state order. Received the next day!
The 20 percent off club
Mike is so great. Good communication on price and pro/costs of options. Always come back :)