Customer Testimonials
The repair shop is right out in the open for everybody to see. As soon as I enter with my bike that needs repair, they help me right away and there's no waiting. Bike repair rates are very reasonable.
Helpful staff and great product selection. I was very impressed with the amount of personal attention I received.
Compared to Penn Cycle, there is an emphasis on repair and getting everything correct the first time.
Mike at the Woodbury story is excellent in service. He’s helped me several times including my last bike purchase. He’s a very valuable employee for you.
Excellent staff willing to help find exactly the right bike. Called to let us know when it would be ready and made sure everything was fine. Highly recommend them for service and knowledge of products.
Friendly service and good products.
Very attentive..service ready ahead of predicted date
Very helpful mechanics.
Helpful service
Great service! Very knowledgeable and personable. Thank you!
Very helpful knowledgable techs working there and they recommend great products without overselling.
Excellent service from the staff
You helped me out on the MS 150 and you give great advise in store.
I walked in not knowing exactly what I wanted. I was greeted by friendly staff and recommended my new bike. I wasn’t planning on buying immediately but did because I felt very confident with my purchase. Will definitely be returning. Thank you.
Was glad to see the same staff was there from Penn. Very friendly, helpful and knowledgeable. The expanded choice of bike brands was welcome. Will definitely go back again and recommend family and friends do to. Ed H.
Knowledgeable and friendly staffs
Trek quality bikes and the knowledge of the person I talk to in Woodbury was great!
Knowledge, friendly, answered all my questions.
Liked Mike's help. He explained things well & adjusted to what I needed. Glad you let us try the bikes outside. Will like free tune up after use a bit I may want adjusted for more efficient ride. Prices on accessories too high for me. Found the same quality safety lights for much less.Glad you were out of flags so found one.
Friendly and knowledgeable
Service team is top notch and even friendly!
The person who helped me was super knowledgable friendly and helpful
Your staff. There are a lot of good products out there. Not enough good, caring employees.
Like the available approachable mechanics and service!!!
I like the personal attention. Jesse at your Woodbury location is awesome!
Great service.
Great product selection, great people. Even ordering online and shipping to the shop was quick. From my latest order, items available through the shop were lower cost than anywhere else I could find.
The staff was out standing. Lee worked with us since we were not from the area, visiting from Atlanta and had brought the wrong shoes for our clip pedals. He was very accommodating in switching the pedals out. He was also very knowledgeable with the local trails and routes and suggested some awesome routes that we really enjoyed. Look forward to coming back for a longer bikecation!!!!
Great service and knowledgable staff! Overall wonderful experience!
Shop looks good with change from Penn. I know it takes a while.