Customer Testimonials
Friendly ‘down to earth’ staff
Informed employees
Always helpful and give good advice.
Had my size in stock! Shorts and jersey in xl.
Nice person helping. Thanks.
Your guys were very friendly and helpful. Cory told me about FlightBike and saved me about $100 in shipping.
I brought my mountain bike for a standard tune up. They told me on the spot what was wrong with it and why I was having so much trouble with the gears. I came in the next day and the guys at the shop recognized me and asked how it was riding and if I went to the carver lake single track yet. Awesome customer service, above and beyond
Mike the service/sales guy.
Awesome!
I had prompt service and my question answered and NOT in a condescending way! Which, in my opinion, is one of the worst ways a customer can be treated. I’m not a bike expert but I’m not stupid.
Both people I dealt with were fantastic! I ride my bike, but don’t know a lot about it (like I should) and both guys were helpful, knowledgeable and friendly to boot! It’s why I keep coming back!
Prompt service, knowledgeable, friendly staff
Freewheel bike is a great company, that carries great bikes, parts, has awesome service, and, is a huge sponsor of the Minnesota High School Cycling League.
Shop looks good with change from Penn. I know it takes a while.
The repair shop is right out in the open for everybody to see. As soon as I enter with my bike that needs repair, they help me right away and there's no waiting. Bike repair rates are very reasonable.
Helpful staff and great product selection. I was very impressed with the amount of personal attention I received.
Compared to Penn Cycle, there is an emphasis on repair and getting everything correct the first time.
Mike at the Woodbury story is excellent in service. He’s helped me several times including my last bike purchase. He’s a very valuable employee for you.
Excellent staff willing to help find exactly the right bike. Called to let us know when it would be ready and made sure everything was fine. Highly recommend them for service and knowledge of products.
Friendly service and good products.
Very attentive..service ready ahead of predicted date
Very helpful mechanics.
Helpful service
Great service! Very knowledgeable and personable. Thank you!
Very helpful knowledgable techs working there and they recommend great products without overselling.
Excellent service from the staff
You helped me out on the MS 150 and you give great advise in store.
I walked in not knowing exactly what I wanted. I was greeted by friendly staff and recommended my new bike. I wasn’t planning on buying immediately but did because I felt very confident with my purchase. Will definitely be returning. Thank you.
Was glad to see the same staff was there from Penn. Very friendly, helpful and knowledgeable. The expanded choice of bike brands was welcome. Will definitely go back again and recommend family and friends do to. Ed H.
Knowledgeable and friendly staffs
Trek quality bikes and the knowledge of the person I talk to in Woodbury was great!
Personable. Efficient. Friendly staff.