Customer Testimonials
I appreciated the fact that the knowledgeable bike mechanic was able to listen to my concerns and address the problems that were causing them. The work was done quickly and professionally! Well done!
Quick and easy - we walked in, my son found a bike he liked, and we were out in 10 minutes. The sales person was very friendly, and offered sound advice, which allowed us to make our decision quickly. Moreover, he didn't pressure us into a bunch of add-ons, which is appreciated these days, particularly since this is a kid's bike.
Very quick turn around on a tuneup. Thanks
Great service
Great customer service
And great results!
Quality equipment and good service.
I was given several choices to the products i needed. fast service friendly employees
Bike mechanic was very helpful, replaced pedals while I waited in Woodbury.
I hadn't been aware of the name change/sale of Penn cycle. You might want to do a little advertizing so people know about it and where you are.
Friendly informative staff
Very helpful and friendly!
I went in for a flat tire and everyone was very helpful. They even checked a few other issues with my bike. Greatly appreciated that kind of service!
nice staff!
Super fast and friendly service!!
Knowledgeable and friendly staff.
Staff is very helpful and kind!
For my visit. Great shop and had a great time talking to the bike gurus about next bike options.
Work on my bike was great and tuned perfectly.
Thanks you
Nice people and fast service. I showed up a few minutes before opening and a salesman opened early just to let me in. Great attitude!!
Staff was very friendly, knowledgeable, courteous and helpful!
Didn't have what I needed in the store but ordered it the next morning and it was in my hands by late afternoon the same day.
Told me exactly what I could expect. very thorough on the job. I had confidence that it was going to be taken care of the first time.
Knowledgeable sales person helped us quickly find what we needed and got us on our way.
The mechanic was attentive and took interest in my situation.
Friendly and honest. Very fast service
Very informative all questions were answered
Personalized service!
Prompt and attentive service
Bike mechanic not able to resolve problem but referred me to bike shop that repairs Specialized electric bikes.
Great service, Mike went above and beyond to help me fix the squeaking brakes. Learned a lot during the process He installed new pads and reset the calipers. No squeaks afterwards and I also cleaned the old pads for future use as needed.
Really appreciate Mike's tips and suggestions. Definitely coming back for future tuning, and perhaps for the next big bike purchase
Helpful friendly staff
Super helpful and knowledgeable.
Friendly, knowledgeable staff. Good selection.

I had three specific needs. You filled them all. Thanks!