Customer Testimonials
Great service and friendly staff.
People, providing the services, make you feel important, that they will go the extra mile to help, and have a great way of engaging with you as a fellow rider! Never disappointed!
Very friendly. Great sale.
The employees were friendly and professional. The service done on the bike was done well at a reasonable price. Thank you.
Walk in service on a small issue with my headset.
Excellent service from a really good technician. Thanks.
Pleasant place with good people
Great helpful and informative yet not pushy just educational. Walked away with fresh bike built right out of the box and the misses got one also
Friendly, helpful employees. And I love my new Trek bike.
Was helped right away. Very good service! I would recommend!
Friendly staff. There are many options for buying bikes in the east suburbs so it comes down to knowledgeable friendly staff for me.
Super friendly and knowledgable staff. I walked in and Mike was able to adjust derailleur immediately.
They were very informational on our new E bikes. Test riding options & adjustments when we picked them up.
Everything!!! The store had exactly what i needed exactly when i needed it. I felt truly blessed.
You aren’t Erik’s!! The people that work at this store are the best in the business
Trek bikes! Improved inventory selection. The service guy Mike at the Woodbury location is the best! He is extremely knowledgeable, honest, and helpful. Keep promoting bike group rides and rentals.
Great attention to customer detais.
Great, honest service.
Friendly staff and very helpful but not pressuring at all.
Very friendly and knowledgeable technicians!
Mike, in the service department, was honest and genuine in his communication and service. I had first gone to the Free Wheel store in Eagan and was told that were several things wrong with my bike that “could add up quickly”. They wrote me out a list of the things that needed replacing the costs. I have lost trust in that particular store, but after coming to your store in Woodbury, my faith is restored. Thanking Mike for his care and concern. There was also another young man who helped me get checked in and look at helmets, etc. and he too was very genuine and helpful. I cannot say enough about how valuable it is to have an honest, trusting relationship as we seek to serve others. I pray tenfold blessings over the employees of FreeWheel Bike and ask that the honesty and genuine care that was given at your Woodbury location would be extended to all of your locations and that you would be know and respected for that. In Jesus’ precious name. Amen.
The salesman was very helpful.
Friendly and know what they’re talking about
Great service, always friendly and helpful. Willing to answer any questions and make sure that I fully understand the benefits and what I need to know for every purchase.
Convenient location
In stock and knowledgeable friendly staff
The shop crew can fix anything (and I've thrown them a few challenges)! Always done on time when promised!
Good friendly employees, good products.
Lee was awesome, very helpful, and not at all pushy. Would definitely go back.
Products and service.