Customer Testimonials
Knowledgeable and friendly staff.
Staff is very helpful and kind!
For my visit. Great shop and had a great time talking to the bike gurus about next bike options.
Work on my bike was great and tuned perfectly.
Thanks you
Nice people and fast service. I showed up a few minutes before opening and a salesman opened early just to let me in. Great attitude!!
Staff was very friendly, knowledgeable, courteous and helpful!
Didn't have what I needed in the store but ordered it the next morning and it was in my hands by late afternoon the same day.
Told me exactly what I could expect. very thorough on the job. I had confidence that it was going to be taken care of the first time.
Knowledgeable sales person helped us quickly find what we needed and got us on our way.
The mechanic was attentive and took interest in my situation.
Friendly and honest. Very fast service
Very informative all questions were answered
Personalized service!
Prompt and attentive service
Bike mechanic not able to resolve problem but referred me to bike shop that repairs Specialized electric bikes.
Great service, Mike went above and beyond to help me fix the squeaking brakes. Learned a lot during the process He installed new pads and reset the calipers. No squeaks afterwards and I also cleaned the old pads for future use as needed.
Really appreciate Mike's tips and suggestions. Definitely coming back for future tuning, and perhaps for the next big bike purchase
Helpful friendly staff
Super helpful and knowledgeable.
Friendly, knowledgeable staff. Good selection.
Personable. Efficient. Friendly staff.
Friendly ‘down to earth’ staff
Informed employees
Always helpful and give good advice.
Had my size in stock! Shorts and jersey in xl.
Nice person helping. Thanks.
Your guys were very friendly and helpful. Cory told me about FlightBike and saved me about $100 in shipping.
I brought my mountain bike for a standard tune up. They told me on the spot what was wrong with it and why I was having so much trouble with the gears. I came in the next day and the guys at the shop recognized me and asked how it was riding and if I went to the carver lake single track yet. Awesome customer service, above and beyond
Mike the service/sales guy.
Awesome!
I had prompt service and my question answered and NOT in a condescending way! Which, in my opinion, is one of the worst ways a customer can be treated. I’m not a bike expert but I’m not stupid.
Both people I dealt with were fantastic! I ride my bike, but don’t know a lot about it (like I should) and both guys were helpful, knowledgeable and friendly to boot! It’s why I keep coming back!
Prompt service, knowledgeable, friendly staff
Freewheel bike is a great company, that carries great bikes, parts, has awesome service, and, is a huge sponsor of the Minnesota High School Cycling League.
Super fast and friendly service!!