Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   July 23, 2026 — Rated 10 out of 10 by G.N.J. Don Franklin Ford - Service
What do you like about our products and services?

I like you guys back in the shop. They do an excellent job and your service people are on the ball. Also, if it won for Ross, I wouldn’t have bought that truck. Thank you very much.

Report a concern   July 23, 2026 — Rated 10 out of 10 by Frederick Miller Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Costumer Service from the beginning to the end was amazing.

Report a concern   July 23, 2026 — Rated 10 out of 10 by M.R. Don Franklin Glasgow Service Department
What do you like about our products and services?

Always friendly and finished work in a timely manner.

Report a concern   July 23, 2026 — Rated 10 out of 10 by J.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

I like it doesn't take long to get an oil change.

Report a concern   July 23, 2026 — Rated 10 out of 10 by S.B. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

The gentleman that assisted me at the check in and check out was so kind. Made the experience very easy

Report a concern   July 23, 2026 — Rated 10 out of 10 by S.A. Don Franklin Glasgow Service Department
What do you like about our products and services?

Helpful and timely.

Report a concern   July 23, 2026 — Rated 9 out of 10 by L.F. Don Franklin Glasgow Service Department
What do you like about our products and services?

Professional employees

Report a concern   July 23, 2026 — Rated 10 out of 10 by J.R. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Great service!

Report a concern   July 23, 2026 — Rated 10 out of 10 by M.W. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Very precise

Report a concern   July 23, 2026 — Rated 9 out of 10 by C.N. Don Franklin Bardstown - Service
What do you like about our products and services?

The work you guys did, seems to have my vehicle running great, as of now!!

Report a concern   July 23, 2026 — Rated 10 out of 10 by W.M. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Everyone in th service department was very friendly. I was in and out with my oil change and tire rotation!

Report a concern   July 23, 2026 — Rated 10 out of 10 by J.R. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Longtime Hyundai owner. Great customer service.

Report a concern   July 23, 2026 — Rated 10 out of 10 by L.J. Don Franklin Ford - Service
What do you like about our products and services?

Don Franklin service was fast and friendly with answering questions about the service process.

Report a concern   July 23, 2026 — Rated 10 out of 10 by Billy Mann Don Franklin Ford - Service
What do you like about our products and services?

The services personnel were very friendly and helpful. Great experience.

Report a concern   July 23, 2026 — Rated 10 out of 10 by W.E. Don Franklin Ford - Service
What do you like about our products and services?

Convenience

Report a concern   July 23, 2026 — Rated 9 out of 10 by M.H. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Not much at this time
Since Inhave. Web trying to purchase a Teala and ca not get a response ae

Report a concern   July 23, 2026 — Rated 10 out of 10 by R.M. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Professional and knowledgeable staff.

Report a concern   July 23, 2026 — Rated 10 out of 10 by M.F. Don Franklin Bardstown - Service
What do you like about our products and services?

Everyone is so friendly. I am an elderly lady 83 years old. They always show so much respect for old people. The last five cars that I have bought came from Franklin.

Report a concern   July 23, 2026 — Rated 9 out of 10 by R.H. Don Franklin Bardstown - Service
What do you like about our products and services?

Service is usually pretty fast !

Report a concern   July 23, 2026 — Rated 10 out of 10 by Jackie Penick Don Franklin Campbellsville Service Department
What do you like about our products and services?

The service was fast and the technicians and the employees I had contact with were very nice and had lots of knowledge about my vehicle and the services I was receiving.

Report a concern   July 23, 2026 — Rated 9 out of 10 by D.G. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly employees.

Report a concern   July 23, 2026 — Rated 10 out of 10 by William Harrison Don Franklin Somerset GM Service Department
What do you like about our products and services?

Staff is friendly and way to work with.
Service and parts department does an excellent job.

Wayne Harrison

Report a concern   July 23, 2026 — Rated 9 out of 10 by G.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

That you have coupons for people to use. And the service is a reasonable amount of time.

Report a concern   July 23, 2026 — Rated 10 out of 10 by S.T. Don Franklin Glasgow Service Department
What do you like about our products and services?

Clean and professional.

Report a concern   July 23, 2026 — Rated 10 out of 10 by Terry Sizemore Don Franklin Somerset KIA Sales
What do you like about our products and services?

Friendly courteous service

Report a concern   July 23, 2026 — Rated 10 out of 10 by Patrick Murphy Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

They went above and beyond to take care of me on every aspect of the purchase.

Report a concern   July 23, 2026 — Rated 10 out of 10 by Bill Demrow Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

I have purchased countless vehicles from the Somerset location would have this time, but he didn’t have any that fit the description of what I’m looking for. Mike is supposed to be searching to find one.

Report a concern   July 23, 2026 — Rated 10 out of 10 by Josh Tolar Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Alex and Dawson are the best

Report a concern   July 23, 2026 — Rated 10 out of 10 by E.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

That they really help you get what you won’t if they don’t have it they we’ll find it from another lot and bring it to you

Report a concern   July 22, 2026 — Rated 10 out of 10 by V.L. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Good service


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