based on 3749 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Rapidez
Polite crew and quick to get it done
They were friendly, fast, and professional. I would definitely recommend them to my friends and family.
Team was very professional, waiting room was clean and work was completed very quickly.
Very professional and honest. I would recommend anyone to go there because of their professionalism and honesty.
Great... the techs was very nice and helpful
service was great and fast. would mind more discounts on overall price.
Honesty - the need a detail & waxing at this location
everyone was very nice, definitely coming back
Professionalism
Quick and efficient. Professional personnel.
Friendly and efficient staff
Service was quick. Would recommend
When I was settling my bill, the manager/tech went over what had been done to my car besides an oil change and oil filter change. I was told that the oil levels were good upon arrival and it wasn't dirty, meaning I had no leaks. I asked if the techs had been able to get the dipstick out(a previous visit elsewhere resulted in it being unable to be removed) since the checklist stated all fluids had been checked. I was told that the techs had not mentioned anything about being unable to remove it. Later, when my partner checked, he was unable to remove it. Now, I wonder if my oil was even changed. Or the filter was changed.
The floors were supposed to have been vacuumed but I know they were not as I found half a piece of toast on the floor that I had given my daughter that morning, along with other dirt debris.
I was also told that my lights had been checked and were all good. I know this was not true as my top brake light had been out for several days and was next to be done on my list. However, I got the light bulb but did not have time to change it before I left for the ocean that evening. That cost me a repair ticket from the Cambridge police.
I won't even bother with the rest of the list since I already fail to trust your service center and will not be recommending it, nor will I be coming back. But you can look forward to a negative review on Yelp with these statements and a report to the BBB.
Fast and efficient service!!
Efficient, polite and convenient.
Clean and efficient
Quality and timely service.
Exactly
Nice people
Quick, friendly service. I brought a coupon I received in the mail, but it had expired the day before, so they found and applied a coupon to my bills that the system would accept. I appreciated that effort that maybe someone else would have left it at sorry your coupon doesn't work.
it was fast
Lower your price
Quick as always, great customer service all the time
The customer service is always exceptional!
Friendly people
Friendly workers. Quick visit.
Professionalism
I was able to get in and out quickly - they had the part I needed, and it was installed in a matter of minutes.
The service team were all very kind. I was in and out within 10 minutes. Everything was great.