Booker

Average rating: 9.2 out of 10 based on 3489 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 24, 2025 — Rated 10 out of 10 by C.B. Jiffy Lube of Severn
What did you like about your recent visit?

Friendliness and courtesy

Report a concern   September 23, 2025 — Rated 10 out of 10 by J.Z. Jiffy Lube of Severn
What did you like about your recent visit?

I was surprised by how quick it was. I was expecting the "normal" 45 minutes or so that it takes to change the oil in my car. I barely had time to sit, and it was done. I would say I was in their office no longer than 15 minutes. All the gentlemen there were very courteous and helpful.

Report a concern   September 23, 2025 — Rated 10 out of 10 by J.R. Jiffy Lube of Severn
What did you like about your recent visit?

Quality and how quickly I was in and out.

Report a concern   September 22, 2025 — Rated 9 out of 10 by F.L. Jiffy Lube of Millersville
What did you like about your recent visit?

nice to their customers

Report a concern   September 22, 2025 — Rated 10 out of 10 by M.F. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Fast, easy, and honest.

Report a concern   September 22, 2025 — Rated 9 out of 10 by S.E. Jiffy Lube of Pasadena
What did you like about your recent visit?

Loved how quick and transparent they were. The only small downside is that when I got in my car, it smelled like weed. I know people can smoke before work or smoke a cigarette while at work, but that was the only downside. Pricing was appropriate also.

Report a concern   September 22, 2025 — Rated 8 out of 10 by K.C. Jiffy Lube of Glen Burnie
What could we do to improve?

Not able to rotate tires, machine is broken. Repairs are supposed to be on Monday

Report a concern   September 21, 2025 — Rated 10 out of 10 by C.G. Jiffy Lube of Millersville
What did you like about your recent visit?

Great service and fast

Report a concern   September 21, 2025 — Rated 10 out of 10 by B.B. Jiffy Lube of Pasadena
What did you like about your recent visit?

Extremely friendly crew. They made it a very enjoyable and quick visit

Report a concern   September 21, 2025 — Rated 10 out of 10 by J.C. Jiffy Lube of Millersville
What did you like about your recent visit?

Fast service, very friendly.

Report a concern   September 21, 2025 — Rated 10 out of 10 by M.C. Jiffy Lube of Pasadena
What did you like about your recent visit?

The team was great! They were very kind and go the work done quick!

Report a concern   September 21, 2025 — Rated 10 out of 10 by D.M. Jiffy Lube of Pasadena
What did you like about your recent visit?

Very quick service and friendly workers. Thank you!

Report a concern   September 21, 2025 — Rated 10 out of 10 by S.B. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Everyone was friendly. Got in and out quickly!

Report a concern   September 20, 2025 — Rated 10 out of 10 by H.G. Jiffy Lube of Millersville
What did you like about your recent visit?

Top off and check fluids and tires is great

Report a concern   September 20, 2025 — Rated 10 out of 10 by M.L. Jiffy Lube of Severn
What did you like about your recent visit?

Excellent service

Report a concern   September 20, 2025 — Rated 10 out of 10 by M.H. Jiffy Lube of Pasadena
What did you like about your recent visit?

Good work & communication.

Report a concern   September 20, 2025 — Rated 10 out of 10 by L.J. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

I like the top off feature.

Report a concern   September 20, 2025 — Rated 9 out of 10 by S.B. Jiffy Lube of Pasadena
What did you like about your recent visit?

Professional, in and out service

Report a concern   September 20, 2025 — Rated 10 out of 10 by M.M. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Good customer service

Report a concern   September 19, 2025 — Rated 10 out of 10 by M.M. Jiffy Lube of Severn
What did you like about your recent visit?

I was in and out is less than 30 min

Report a concern   September 19, 2025 — Rated 9 out of 10 by D.P. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

The associate helping me during my visit was very friendly and helpful. She brought me the used cabin filter to show me how dirty it was which made me feel better about having the service done.

Report a concern   September 19, 2025 — Rated 10 out of 10 by B.H. Jiffy Lube of Pasadena
What did you like about your recent visit?

The service was fast and the employees were polite.

Report a concern   September 19, 2025 — Rated 8 out of 10 by J.D.S. Jiffy Lube of Pasadena
What could we do to improve?

Nothing team and location is good

Report a concern   September 19, 2025 — Rated 10 out of 10 by K.W. Jiffy Lube of Millersville
What did you like about your recent visit?

My service was very good and the gentleman were very friendly.

Report a concern   September 18, 2025 — Rated 10 out of 10 by A.S. Jiffy Lube of Millersville
What did you like about your recent visit?

The crew is always kind and efficient

Report a concern   September 18, 2025 — Rated 10 out of 10 by P.M. Jiffy Lube of Millersville
What did you like about your recent visit?

Fast

Report a concern   September 17, 2025 — Rated 10 out of 10 by D.W. Jiffy Lube of Pasadena
What did you like about your recent visit?

Friendly/polite /professional …..knowledgeable

Report a concern   September 17, 2025 — Rated 10 out of 10 by S.A. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

The service and people were great

Report a concern   September 17, 2025 — Rated 10 out of 10 by C.T. Jiffy Lube of Millersville
What did you like about your recent visit?

I love Jiffy Lube! They are so friendly and very quick! I used to drop off my vehicle at my mechanics and pick it up later. Now I just sit for a bit and they are done! It's amazing!

Report a concern   September 17, 2025 — Rated 10 out of 10 by R.D.L.R. Jiffy Lube of Severn
What did you like about your recent visit?

Out of all the Jiffy Lube’s I have ever been to, this one by far is THE BEST! I really enjoy the people that work here, they are always SUPER courteous and always prompt and fast and efficient at their work. I am beyond impressed with this location. While I am stationed here, I will keep coming back for sure!


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