Booker

Average rating: 9.2 out of 10 based on 3509 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 28, 2025 — Rated 10 out of 10 by K.Z. Jiffy Lube of Severn
What did you like about your recent visit?

I always have a good experience at this location. Very fast and the employees are nice and don’t try to sell me things I don’t need.

Report a concern   November 27, 2025 — Rated 9 out of 10 by S.L. Jiffy Lube of Severn
What did you like about your recent visit?

Speed. The professionalism. That they kept me informed.

Report a concern   November 27, 2025 — Rated 0 out of 10 by D.W. Jiffy Lube of Millersville
How did we disappoint you and what can we do to make things right?

you ripped me off

Report a concern   November 26, 2025 — Rated 10 out of 10 by M.R. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Service was great and the staff was very informative on all issues related to my vehicle’s oil change process which was very much appreciated. Thanks again.

Report a concern   November 26, 2025 — Rated 10 out of 10 by E.C. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Professional staff

Report a concern   November 26, 2025 — Rated 10 out of 10 by L.G. Jiffy Lube of Millersville
What did you like about your recent visit?

Fast, quick and easy

Report a concern   November 26, 2025 — Rated 1 out of 10 by T.C. Jiffy Lube of Glen Burnie
How did we disappoint you and what can we do to make things right?

UNGODLY expensive

Report a concern   November 25, 2025 — Rated 10 out of 10 by J.J. Jiffy Lube of Pasadena
What did you like about your recent visit?

Outstanding service

Report a concern   November 25, 2025 — Rated 10 out of 10 by L.H. Jiffy Lube of Pasadena
What did you like about your recent visit?

No wait. reasonable cost. friendly service.

Report a concern   November 24, 2025 — Rated 10 out of 10 by J.M. Jiffy Lube of Millersville
What did you like about your recent visit?

Quick, professional service.

Report a concern   November 24, 2025 — Rated 10 out of 10 by B.D. Jiffy Lube of Pasadena
What did you like about your recent visit?

Available, quick, and professional

Report a concern   November 23, 2025 — Rated 10 out of 10 by M.S. Jiffy Lube of Millersville
What did you like about your recent visit?

Very fast and very polite! Gacia was very friendly and very knowledgeable, he made helpful suggestions but wasn’t pushy about it. The guys even managed to remove a piece of plastic that had been stuck under my car for a few weeks. Friendly, fast, I will DEFINITELY be coming back to this location!

Report a concern   November 23, 2025 — Rated 10 out of 10 by S.S. Jiffy Lube of Millersville
What did you like about your recent visit?

Very professional and courteous.

Report a concern   November 22, 2025 — Rated 7 out of 10 by O.O. Jiffy Lube of Severn
What could we do to improve?

Great service

Report a concern   November 22, 2025 — Rated 10 out of 10 by K.W.C. Jiffy Lube of Severn
What did you like about your recent visit?

Always OUTSTANDING service. Everyone is so polite and helpful. Thank you.

Report a concern   November 22, 2025 — Rated 9 out of 10 by R.M. Jiffy Lube of Pasadena
What did you like about your recent visit?

Quick work and thorough

Report a concern   November 20, 2025 — Rated 8 out of 10 by M.C. Jiffy Lube of Glen Burnie
What could we do to improve?

Lower prices maybe?

Report a concern   November 19, 2025 — Rated 8 out of 10 by P.R. Jiffy Lube of Pasadena
What could we do to improve?

When the tech checks the level of the oil, after the change, they should also show it to the customer.

Report a concern   November 19, 2025 — Rated 10 out of 10 by S.P. Jiffy Lube of Pasadena
What did you like about your recent visit?

Very quick service and very professional.

Report a concern   November 19, 2025 — Rated 10 out of 10 by T.S. Jiffy Lube of Pasadena
What did you like about your recent visit?

Employees were friendly & personable. They explained the oil change and the other things they do checking over the vehicle.

Report a concern   November 19, 2025 — Rated 10 out of 10 by K.F. Jiffy Lube of Pasadena
What did you like about your recent visit?

Quick and friendly

Report a concern   November 19, 2025 — Rated 10 out of 10 by J.M. Jiffy Lube of Millersville
What did you like about your recent visit?

Fast and friendly service

Report a concern   November 19, 2025 — Rated 10 out of 10 by C.S. Jiffy Lube of Millersville
What did you like about your recent visit?

I liked everything. This Jiffy Lube is great. Very personable and honest!! Would definitely recommend. Keep up the great job.

Report a concern   November 18, 2025 — Rated 10 out of 10 by J.K. Jiffy Lube of Pasadena
What did you like about your recent visit?

I’ve been going there for 23 years. The team is always friendly and competent, the lobby and bathroom are clean, and the coffee is fresh.

Report a concern   November 18, 2025 — Rated 10 out of 10 by B.G. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

First time going to this Jiffy Lube and it was the best experience I’ve had in my many years a loyal customer. Great Service, Fast and Great and Friendly Employees. Great job guys! 10 Stars!

Report a concern   November 18, 2025 — Rated 10 out of 10 by J.S. Jiffy Lube of Millersville
What did you like about your recent visit?

Fast service

Report a concern   November 18, 2025 — Rated 5 out of 10 by J.D. Jiffy Lube of Millersville
How did we disappoint you and what can we do to make things right?

The service was great, very quickly done, even the vacuuming. The only part I was not happy with was the expensive pricing for an oil change. Even the Ram dealership was considerably less expensive.

Report a concern   November 18, 2025 — Rated 9 out of 10 by G.C. Jiffy Lube of Pasadena
What did you like about your recent visit?

Wasn't upsold. Very fast

Report a concern   November 18, 2025 — Rated 10 out of 10 by J.A. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

quick service technicians are great

Report a concern   November 17, 2025 — Rated 10 out of 10 by P.T. Jiffy Lube of Severn
What did you like about your recent visit?

Quick, efficient and reasonable.


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