Booker

Average rating: 9.2 out of 10 based on 3509 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 4, 2025 — Rated 10 out of 10 by R.S. Jiffy Lube of Millersville
What did you like about your recent visit?

Always professional!!!

Report a concern   November 4, 2025 — Rated 10 out of 10 by R.S. Jiffy Lube of Pasadena
What did you like about your recent visit?

Friendly, fast, and intentional

Report a concern   November 4, 2025 — Rated 10 out of 10 by V.B. Jiffy Lube of Millersville
What did you like about your recent visit?

The men there always treat me with care and respect.

Report a concern   November 4, 2025 — Rated 10 out of 10 by L.R. Jiffy Lube of Millersville
What did you like about your recent visit?

I enjoy how I always receive a warn and professional greeting at the door. When the Jiffy Lube team gives me my keys back, my car performs more efficiently than when I walked in. My favorite feature at Jiffy Lube is how fast they work. Jiffy Lube rocks like Prince. Thank you 😊 💓

Report a concern   November 4, 2025 — Rated 10 out of 10 by R.S. Jiffy Lube of Millersville
What did you like about your recent visit?

The manager Lou takes excellent care of me & gave me a great discount. He is very personable & friendly. He is one of the reasons I keep going back. I've been going to this Jiffy Lube for about 30 years & I take all my cars there for service.

Report a concern   November 4, 2025 — Rated 8 out of 10 by M.S. Jiffy Lube of Glen Burnie
What could we do to improve?

Stop telling people something need to be replaced and later tell them, oh your brake fluid is fine. That's lying to the consumer just to get an extra buck. We're supposed to trust your staff. I honestly will not go back to that location, the trust is gone.

Report a concern   November 3, 2025 — Rated 10 out of 10 by J.E. Jiffy Lube of Pasadena
What did you like about your recent visit?

Very Fast and efficient.

Report a concern   November 3, 2025 — Rated 10 out of 10 by K.S. Jiffy Lube of Severn
What did you like about your recent visit?

Very nice staff

Report a concern   November 3, 2025 — Rated 10 out of 10 by S.S. Jiffy Lube of Millersville
What did you like about your recent visit?

Very courteous and professional.

Report a concern   November 2, 2025 — Rated 8 out of 10 by R.K.J. Jiffy Lube of Pasadena
What could we do to improve?

Price

Report a concern   November 2, 2025 — Rated 8 out of 10 by J.S. Jiffy Lube of Glen Burnie
What could we do to improve?

Not pushing things that customers don’t want.

Report a concern   November 2, 2025 — Rated 10 out of 10 by C.S. Jiffy Lube of Millersville
What did you like about your recent visit?

I had 2 vehicles there ar the same time. Both cars were serviced and finished at the same time. All employees were very personable. Service was completed in a timely fashion

Report a concern   November 2, 2025 — Rated 9 out of 10 by S.H. Jiffy Lube of Pasadena
What did you like about your recent visit?

They were very nice and polite. They remembered me from my previous visits. Offered me ways to save and stay connected to them.

Report a concern   November 1, 2025 — Rated 10 out of 10 by F.R. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Chris was very helpful and knowledgeable! I came in trying to be cheap, but he took the time to explain why my engine maintenance was important and helped me understand what my car really needed. I appreciate his honesty and professionalism—definitely a great experience!

Report a concern   November 1, 2025 — Rated 10 out of 10 by E.R. Jiffy Lube of Pasadena
What did you like about your recent visit?

Quick and painless! I appreciated the polite staff and the efficient work.

Report a concern   November 1, 2025 — Rated 10 out of 10 by A.H. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Great service and Fast!

Report a concern   November 1, 2025 — Rated 10 out of 10 by S.H. Jiffy Lube of Millersville
What did you like about your recent visit?

Great customer service.

Report a concern   November 1, 2025 — Rated 10 out of 10 by J.Q. Jiffy Lube of Pasadena
What did you like about your recent visit?

Great people fast service

Report a concern   November 1, 2025 — Rated 10 out of 10 by D.D. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Fast friendly and quick.

Report a concern   October 31, 2025 — Rated 8 out of 10 by F.L. Jiffy Lube of Glen Burnie
What could we do to improve?

Not try to push extra services

Report a concern   October 31, 2025 — Rated 8 out of 10 by D.G. Jiffy Lube of Severn
What could we do to improve?

Great service, but the cost for the battery replacement could be cheaper compared to Autozone and Advanced Auto Parts.

Report a concern   October 31, 2025 — Rated 10 out of 10 by B.C. Jiffy Lube of Millersville
What did you like about your recent visit?

Quick, no nonsense, friendly

Report a concern   October 30, 2025 — Rated 10 out of 10 by T.F. Jiffy Lube of Pasadena
What did you like about your recent visit?

Excellent staff to customer relationship. Great service with no time delay.

Report a concern   October 30, 2025 — Rated 10 out of 10 by E.D. Jiffy Lube of Severn
What did you like about your recent visit?

Every staff member was courteous, respectful, and efficiently did their part to extend great customer service.

Report a concern   October 30, 2025 — Rated 9 out of 10 by J.K. Jiffy Lube of Pasadena
What did you like about your recent visit?

Everybody was friendly very professional and got my car done thank you

Report a concern   October 30, 2025 — Rated 10 out of 10 by L.G. Jiffy Lube of Pasadena
What did you like about your recent visit?

Everyone was courteous, professional, and efficient during my oil change visit.

Report a concern   October 29, 2025 — Rated 9 out of 10 by K.G. Jiffy Lube of Pasadena
What did you like about your recent visit?

Quick and easy

Report a concern   October 28, 2025 — Rated 10 out of 10 by D.A.S. Jiffy Lube of Millersville
What did you like about your recent visit?

The service is fantastic

Report a concern   October 28, 2025 — Rated 10 out of 10 by R.P. Jiffy Lube of Millersville
What did you like about your recent visit?

Flexible hours for service. Able to talk with the mechanic and the manager

Report a concern   October 28, 2025 — Rated 10 out of 10 by L.B. Jiffy Lube of Severn
What did you like about your recent visit?

Staff was very nice and efficient!!


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