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Average rating: 9.3 out of 10 based on 3788 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 28, 2025 — Rated 10 out of 10 by P.J. Jiffy Lube of Pasadena
What did you like about your recent visit?

The support team was very nice and accommodating since I had my dog with me, I was allowed to stay in my car. I also paid the bill from the car. thnam you for your support!

Report a concern   October 28, 2025 — Rated 10 out of 10 by A.D. Jiffy Lube of Severn
What did you like about your recent visit?

Quick, efficient and not had sale on any other suggested work.

Report a concern   October 28, 2025 — Rated 10 out of 10 by A.S. Jiffy Lube of Millersville
What did you like about your recent visit?

I was able to get my tire pressure checked on all tires.

Report a concern   October 27, 2025 — Rated 10 out of 10 by M.K. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Fast and reasonably priced

Report a concern   October 27, 2025 — Rated 9 out of 10 by S.P. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

I was able to get in and out quickly.

Report a concern   October 27, 2025 — Rated 10 out of 10 by D.F. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Great service
Friendly staff
Easy process and fast

Report a concern   October 25, 2025 — Rated 10 out of 10 by E.O. Jiffy Lube of Severn
What did you like about your recent visit?

Customer service and quick service

Report a concern   October 25, 2025 — Rated 10 out of 10 by Y.L. Jiffy Lube of Millersville
What did you like about your recent visit?

Everyone was very friendly and the work was finished quickly.

Report a concern   October 25, 2025 — Rated 10 out of 10 by M.V.T. Jiffy Lube of Millersville
What did you like about your recent visit?

Speedy and friendly.

Report a concern   October 25, 2025 — Rated 10 out of 10 by K.S. Jiffy Lube of Millersville
What did you like about your recent visit?

This location is awesome! Everyone is very nice and knowledgeable, plus they always get me in and out fast. I really appreciate everyone who works at the Millersville Jiffy Lube!

Report a concern   October 25, 2025 — Rated 10 out of 10 by J.C. Jiffy Lube of Pasadena
What did you like about your recent visit?

Super fast and friendly

Report a concern   October 24, 2025 — Rated 10 out of 10 by M.S. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

The employee that checked me out was very professional and so kind.

Report a concern   October 24, 2025 — Rated 10 out of 10 by L.S. Jiffy Lube of Millersville
What did you like about your recent visit?

It was quick, everyone had great customer service. I got some good feedback on my car.

Report a concern   October 24, 2025 — Rated 10 out of 10 by J.S. Jiffy Lube of Severn
What did you like about your recent visit?

Very fast and super courteous!

Report a concern   October 24, 2025 — Rated 10 out of 10 by D.R. Jiffy Lube of Severn
What did you like about your recent visit?

My service was incredibly efficient and I was in and out in under 20 minutes.

Report a concern   October 24, 2025 — Rated 4 out of 10 by G.T.K. Jiffy Lube of Pasadena
How did we disappoint you and what can we do to make things right?

You charged too much!!! $391.00 for 20 minutes of work!!!! Oil change. Brake fluid replacement… .. looked at air filter!!!!

Report a concern   October 23, 2025 — Rated 9 out of 10 by S.H. Jiffy Lube of Severn
What did you like about your recent visit?

Staff was courteous and quick. No pressure to do all their suggestions.

Report a concern   October 22, 2025 — Rated 10 out of 10 by D.A. Jiffy Lube of Millersville
What did you like about your recent visit?

I love the in between oil change top offs. 2 of my cars are older and often older vehicles burn the oil more quickly than the 3,000 mile oil change. Saves my engines. Thank you

Report a concern   October 22, 2025 — Rated 9 out of 10 by C.R. Jiffy Lube of Severn
What did you like about your recent visit?

Very courteous and professional team. I always watch them workibg through the glass at the reception.

Report a concern   October 22, 2025 — Rated 10 out of 10 by B.G. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Fast great service

Report a concern   October 22, 2025 — Rated 10 out of 10 by W.F. Jiffy Lube of Millersville
What did you like about your recent visit?

Friendly folks and GREAT service.

Report a concern   October 22, 2025 — Rated 0 out of 10 by J.T. Jiffy Lube of Severn
How did we disappoint you and what can we do to make things right?

Technicians failed to properly secure the undercarriage after service. I had to miss an entire shift of work to come back the next day and get this addressed and night manager did not offer any compensation or even an apology for the poor work, and would not provide a written verification of the issue. i do not have the time or ability to return a third time to speak to the store manager, nor should I have to.
The least you can do to make things right is a prompt refund and empower you staff to fully address customer concerns at time of service.

Report a concern   October 20, 2025 — Rated 10 out of 10 by R.D. Jiffy Lube of Severn
What did you like about your recent visit?

Very fast and good work

Report a concern   October 20, 2025 — Rated 10 out of 10 by H.P. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

the great customer service at check out

Report a concern   October 20, 2025 — Rated 10 out of 10 by A.R. Jiffy Lube of Millersville
What did you like about your recent visit?

Quick oil change. Took a total of 8 minutes. Staff super friendly. Also got a discount. Always love coming to this location.

Report a concern   October 19, 2025 — Rated 10 out of 10 by D.M. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

I felt that the team did an excellent job and everyone was very courteous.

Report a concern   October 19, 2025 — Rated 10 out of 10 by H.C. Jiffy Lube of Severn
What did you like about your recent visit?

Very Polite, Fast , and Helpful

Report a concern   October 18, 2025 — Rated 9 out of 10 by L.W. Jiffy Lube of Pasadena
What did you like about your recent visit?

Simplicty

Report a concern   October 1, 2025 — Rated 10 out of 10 by L.G. Jiffy Lube of Millersville
What did you like about your recent visit?

The technicians got me out in less than 15 minutes and worked to prioritize maintenance to stay within my somewhat limited budget.

Report a concern   September 30, 2025 — Rated 10 out of 10 by F.L. Jiffy Lube of Millersville
What did you like about your recent visit?

Nice people


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