based on 3966 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
They are professional, quick and accommodating.
They were quick and efficient.
In and out quick, nice service
There are cones blocking one of the entrances/exits to Furnace Branch Road. On the other side, there are other obstacles blocking access to the back (where cars go in to be serviced). There is only one way back and it is very unwelcoming.
Quick service, very professional and courteous
Fast service. I'm usually in and out for oil change. Check out was smooth. However, my car was not vacuumed as promised.
Excellent customer service and they keep you informed during your visits!
They do what you tell them you want done and they do it with no pressure. They offer more services but do not pressure.
Ben here many times. Everything explained clearly and all the work completed as requested. I have brought several of my vehicles here and always have had a good experience.
Friendly
This is a very respectful and reputable Jiffy Lube. This place of business has not let me down for over 10 years.-
Professionalism, Expertise and most of All
YOUR SUPPORT FOR COMBAT VETERANS
HOOAAH
The person who helped me was one in a million and because they were honest!!!
Excellent service, thorough, friendly.
Justin is an expert in Honda care.
No wait,polite staff, clean waiting room. They didn’t try to force me to buy anything I didn’t need and could do myself!
They are always professional, courteous and efficient. They explain everything to you.
The young lady who assisted me was very nice and knowledgeable. I will continue to use the services.
It was very quick and efficient.
Told me work that I got done last time (3000 miles ago) had to be re done, including diff fluid, brake fluid, spark plugs, engine clean out, etc. BS on constant upsell, didn’t top off fluids or vacuum interior. Left and ended up with a loose heat shield rattling under my car as I pulled off the lot.
Great customer service. vey professionals.
I was out quickly, and received a coupon for the service. Every person I spoke with was great.
The men at the Pasadena location were very kind and very helpful.
They were quick and very professional and very nice. They suggested additional services but didn’t push I appreciated that so much
One of your employees humiliated me and called me a liar in front of all the employees. They gave me a price for 3 services, then changed the price after they had completed 2 of the services. Once the price changed, I no longer wanted the extra service. Just what I initially asked for. They did the extra service before they did what I came for. I then only wanted the oil change, but they called the police and I was forced to pay for the other service I no longer wanted. Especially after the way I was treated. The police addressed me in front of the other customers in the waiting room. Utter humiliation.
Everyone was great from start to finish!
They’re the greatest!
No waiting
Quick, courteous and well done..
Everyone at this place was so nice! I got oil change in my two cars in two weeks. Their prices are reasonable and I liked the location.
Friendliness of staff
I was in and out in under 20 minutes. The employees were friendly and efficient. The waiting area was clean.