based on 3749 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quick, friendly service. Knowledgeable service writers and techs. Reasonably priced service.
Super friendly team! Love how easy it is! Thank you
Great management run by Lou...going there for many years. .thanks
Everything
Came in for a top off of fluids. Staff had already pulled my records when I was pulling up and I was in a out within 15 minutes with awesome service.
Fast and polite
Great and fast visit.
Fast service and amazing customer service.
I mentioned to the manager behind the counter that the last time I had service there, that my windows and carpet were not cleaned. He said he would mention this to the tech working on the car. He then came back in to tell me that they only clean the front wind shield and vacuum only the front seat. I said that this is not the only time I have noticed them not doing all of the services. Instead of I understand and am sorry. He kept going on about only cleaning the front window and vacuuming the front seat. I said I have been coming to Jimmy Lube since the 80"s and know the service they provided. Not really happy with his response.
The quickness of being in and out plus the friendly atmosphere
They guys are always friendly, professional and efficient!
Well organized
Excellent service and excellent people there
Professional staff
Quick and efficient service and a good price.
Know it’s a local franchise, but not being able to honor the Veterans Day 50% coupon.
No complaints. Will be back. Don't change a thing. Ron
My Tech Andrew was amazing .. not only a good looking guy, but very helpful. Probably the best experience I ever had at this Jiffy Lube .
They were quick and professional. They looked like they enjoyed thier job.
Millersville, Maryland Jiffy Lube has been keeping me running for several years. They are knowledgeable, professional, honest, courteous, and go above and beyond expectations. I totally appreciate their location within my community - service that I can trust!
Good friendly fast service
Quickness in which my car was serviced. Went in with Veterans discount coupon i received but it was no cheaper than what I paid a year ago without a the Veterans coupon.
Friendly, fast and honored my veterans discount VET25
It didn’t take too long and the cashier was mannerly. They didn’t get mad when I didn’t want my radiator flushed
Very attentive staff ready to assist you as soon as you pull up to the door. They came out to direct traffic and to greet me upon arrival. I was personally walked in to the waiting area to be seated while they performed their service on my Acura.
Fast service and reasonable pricing
very friendly and not pushy
The staff at the Millersville Jiffy Lube location are friendly, helpful and fast.
I asked for and paid for a tire rotation but the tires weren't rotated. Perform the tire rotation or refund the cost of the tire rotation.
I was charged for a new oild filter, and tgey didn't do it.
Now, I don't even know if they really chamge the oil.
Very disappointing.