Booker

Average rating: 9.2 out of 10 based on 3966 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 12, 2025 — Rated 0 out of 10 by A.W. Jiffy Lube of Millersville
How did we disappoint you and what can we do to make things right?

One of the magazines in the waiting room had a naked lady on the front cover

Report a concern   December 12, 2025 — Rated 10 out of 10 by S.K. Jiffy Lube of Severn
What did you like about your recent visit?

They are so friendly. Easy to work with

Report a concern   December 11, 2025 — Rated 10 out of 10 by S.S. Jiffy Lube of Millersville
What did you like about your recent visit?

Always professional.

Report a concern   December 11, 2025 — Rated 0 out of 10 by D.P. Jiffy Lube of Pasadena
How did we disappoint you and what can we do to make things right?

Asked for a normal synthetic oil change. After receiving the quote (which was about 20 more dollars than expected, I called to verify oil prices and even had a coupon) the customer service attendant said my break fluid was really bad and "brown" which scared me. I asked how much that would be and he quoted me an extra 140 on top of the 110 for the oil change. I said no. I then paid the bill and went over the invoice with my father, as its his car, and he stated that they shouldnt have charged me for an skid pan removal, since he removed it himself. So I had to walk in and request a refund for the skid pan, which I will admit, the employee was extremely nice about it. My father then instructed me on how to check the break fluid and I noticed that it was 1. Full to the max and 2. Almost a crystal clear pale yellow color, not brown. I just feel like this location lies to customers to scare them into getting extra services, especially since im a woman. Another lady in the waiting room was upset because they were trying to add a tire rotation when she just wanted an oil change, the attendants were making it seem like she requested it. I went here because of the good reviews but unfor

Report a concern   December 11, 2025 — Rated 10 out of 10 by C.R. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Hizmet harika ve bekleme suresi cok iyi

Report a concern   December 11, 2025 — Rated 10 out of 10 by W.G. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

FAST SERVICE

Report a concern   December 11, 2025 — Rated 10 out of 10 by T.G. Jiffy Lube of Severn
What did you like about your recent visit?

Honest, quick service. Reliable.

Report a concern   December 11, 2025 — Rated 10 out of 10 by J.S. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

All the guys where really nice and helpful I didn’t feel like they was talking to me like a women lol. They was very honest and helpful and the big guy & the light skin guy with the pretty eyes where very very respectful because I was a little rude so thank you for all you do!

Report a concern   December 10, 2025 — Rated 10 out of 10 by R.G. Jiffy Lube of Severn
What did you like about your recent visit?

Fastest jiffy I've ever been to. Friendly, professional, no bull, this is the only jiffy lube I go to.

Report a concern   December 10, 2025 — Rated 10 out of 10 by T.H. Jiffy Lube of Severn
What did you like about your recent visit?

Was super quick in and out! Very helpful with additional information on the best routine check-ins with my vehichle and what to look out for

Report a concern   December 10, 2025 — Rated 10 out of 10 by S.M. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Very quick,great service.

Report a concern   December 10, 2025 — Rated 9 out of 10 by J.O. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Excellent customer service

Report a concern   December 10, 2025 — Rated 10 out of 10 by G.H. Jiffy Lube of Millersville
What did you like about your recent visit?

everything

Report a concern   December 10, 2025 — Rated 10 out of 10 by B.R. Jiffy Lube of Pasadena
What did you like about your recent visit?

Quick service and always friendly.

Report a concern   December 9, 2025 — Rated 8 out of 10 by J.W. Jiffy Lube of Glen Burnie
What could we do to improve?

Requested services completely done without going back. Very efficient but needs more time considerations in future.

Report a concern   December 9, 2025 — Rated 10 out of 10 by M.L. Jiffy Lube of Pasadena
What did you like about your recent visit?

Friendly staff. Quick and thorough service.

Report a concern   December 9, 2025 — Rated 10 out of 10 by J.H. Jiffy Lube of Millersville
What did you like about your recent visit?

Staff is very personable and everyone speaks to you. You can tell the management must be great leaders

Report a concern   December 9, 2025 — Rated 10 out of 10 by D.A. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

The customer service was great..
They listened and acted accirdingly

Report a concern   December 9, 2025 — Rated 10 out of 10 by M.J. Jiffy Lube of Severn
What did you like about your recent visit?

team was thorough and quick

Report a concern   December 9, 2025 — Rated 9 out of 10 by J.K. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Quick and helpful

Report a concern   December 8, 2025 — Rated 10 out of 10 by D.W. Jiffy Lube of Millersville
What did you like about your recent visit?

Everything!

Report a concern   December 8, 2025 — Rated 8 out of 10 by J.W. Jiffy Lube of Severn
What could we do to improve?

I propose recognizing customers at checkout by thanking them for their loyalty over the years.

Report a concern   December 8, 2025 — Rated 10 out of 10 by G.S. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Quick and efficient

Report a concern   December 8, 2025 — Rated 10 out of 10 by W.H. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Excellent service and the signature service my car was clean and vacuumed im so happy I went to Jiffy Lube

Report a concern   December 8, 2025 — Rated 10 out of 10 by R.S. Jiffy Lube of Millersville
What did you like about your recent visit?

The staff were very helpful and professional.

Report a concern   December 7, 2025 — Rated 10 out of 10 by D.R. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

This particular Jiffy lube has great leadership where they value the customer and welcome them back without the overselling bs you get at all the other ones, EX -the other ones. They vacuumed my car too. None of your locations are doing this anymore. look at my receipts I get around.

Report a concern   December 7, 2025 — Rated 10 out of 10 by K.S. Jiffy Lube of Millersville
What did you like about your recent visit?

Professional and fast service every time I bring my car in. I will never go anywhere else.

Report a concern   December 7, 2025 — Rated 10 out of 10 by W.B. Jiffy Lube of Pasadena
What did you like about your recent visit?

The service w as very quick.

Report a concern   December 6, 2025 — Rated 10 out of 10 by D.G. Jiffy Lube of Pasadena
What did you like about your recent visit?

Super nice

Report a concern   December 6, 2025 — Rated 10 out of 10 by S.B. Jiffy Lube of Pasadena
What did you like about your recent visit?

A great business....very happy


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