Booker

Average rating: 9.2 out of 10 based on 3489 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 9, 2025 — Rated 10 out of 10 by D.M. Jiffy Lube of Pasadena
What did you like about your recent visit?

Love this location never had any problems great service

Report a concern   November 9, 2025 — Rated 10 out of 10 by B.H. Jiffy Lube of Pasadena
What did you like about your recent visit?

quickness and conduct by the manager

Report a concern   November 9, 2025 — Rated 0 out of 10 by N.B. Jiffy Lube of Pasadena
How did we disappoint you and what can we do to make things right?

The Customer Service, the little wait time,

Report a concern   November 8, 2025 — Rated 9 out of 10 by Y. Jiffy Lube of Millersville
What did you like about your recent visit?

Great customer service

Report a concern   November 8, 2025 — Rated 10 out of 10 by T.S. Jiffy Lube of Severn
What did you like about your recent visit?

Fast and efficient

Report a concern   November 8, 2025 — Rated 10 out of 10 by M.T. Jiffy Lube of Pasadena
What did you like about your recent visit?

quick and efficient, friendly service and clean facilities

Report a concern   November 7, 2025 — Rated 10 out of 10 by R.W. Jiffy Lube of Millersville
What did you like about your recent visit?

In and out quickly

Just what they advertised

Report a concern   November 7, 2025 — Rated 10 out of 10 by V.B. Jiffy Lube of Pasadena
What did you like about your recent visit?

Friendly and professional technical team. Service was handled in a quick and efficient manner.

Report a concern   November 7, 2025 — Rated 0 out of 10 by C.J. Jiffy Lube of Severn
How did we disappoint you and what can we do to make things right?

The workers lied about the provided services

Report a concern   November 7, 2025 — Rated 10 out of 10 by K.G. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

The woman at reception was amazing! Attentive to all the all of the customers and helpful and knowledgeable about services

Report a concern   November 7, 2025 — Rated 10 out of 10 by B.B. Jiffy Lube of Severn
What did you like about your recent visit?

Best Jiffy lube in Maryland, I always go here

Report a concern   November 7, 2025 — Rated 10 out of 10 by M.M. Jiffy Lube of Pasadena
What did you like about your recent visit?

Quick and friendly service. Love love LOVE getting my discount! Been going there for over 30 years! You have never let me down and my cars have stayed on the road for a long time! Thank you.

Report a concern   November 6, 2025 — Rated 10 out of 10 by D.G. Jiffy Lube of Pasadena
What did you like about your recent visit?

Fast friendly service.

Report a concern   November 6, 2025 — Rated 10 out of 10 by D.D. Jiffy Lube of Severn
What did you like about your recent visit?

Great customer service!!

Report a concern   November 6, 2025 — Rated 10 out of 10 by E.G. Jiffy Lube of Severn
What did you like about your recent visit?

It was fast and everyone was super friendly!

Report a concern   November 6, 2025 — Rated 10 out of 10 by C.D.W. Jiffy Lube of Severn
What did you like about your recent visit?

Fast, efficienct, didnt feel pressured to make decisions i wasn't sure about.

Report a concern   November 6, 2025 — Rated 8 out of 10 by R.S. Jiffy Lube of Millersville
What could we do to improve?

Lower the price

Report a concern   November 6, 2025 — Rated 9 out of 10 by J.K. Jiffy Lube of Severn
What did you like about your recent visit?

Fast and efficient

Report a concern   November 4, 2025 — Rated 10 out of 10 by C.T. Jiffy Lube of Severn
What did you like about your recent visit?

Great!

Report a concern   November 4, 2025 — Rated 9 out of 10 by L.H. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Did not try to sell me on more than I wanted done.

Report a concern   November 4, 2025 — Rated 10 out of 10 by M.W. Jiffy Lube of Pasadena
What did you like about your recent visit?

Very fast and efficient and super friendly.

Report a concern   November 4, 2025 — Rated 10 out of 10 by D.A. Jiffy Lube of Millersville
What did you like about your recent visit?

Courteous and helpful staff, top off policy, complimentary coffee.

Thank you

Report a concern   November 4, 2025 — Rated 10 out of 10 by R.S. Jiffy Lube of Millersville
What did you like about your recent visit?

Always professional!!!

Report a concern   November 4, 2025 — Rated 10 out of 10 by R.S. Jiffy Lube of Pasadena
What did you like about your recent visit?

Friendly, fast, and intentional

Report a concern   November 4, 2025 — Rated 10 out of 10 by V.B. Jiffy Lube of Millersville
What did you like about your recent visit?

The men there always treat me with care and respect.

Report a concern   November 4, 2025 — Rated 10 out of 10 by L.R. Jiffy Lube of Millersville
What did you like about your recent visit?

I enjoy how I always receive a warn and professional greeting at the door. When the Jiffy Lube team gives me my keys back, my car performs more efficiently than when I walked in. My favorite feature at Jiffy Lube is how fast they work. Jiffy Lube rocks like Prince. Thank you ๐Ÿ˜Š ๐Ÿ’“

Report a concern   November 4, 2025 — Rated 10 out of 10 by R.S. Jiffy Lube of Millersville
What did you like about your recent visit?

The manager Lou takes excellent care of me & gave me a great discount. He is very personable & friendly. He is one of the reasons I keep going back. I've been going to this Jiffy Lube for about 30 years & I take all my cars there for service.

Report a concern   November 4, 2025 — Rated 8 out of 10 by M.S. Jiffy Lube of Glen Burnie
What could we do to improve?

Stop telling people something need to be replaced and later tell them, oh your brake fluid is fine. That's lying to the consumer just to get an extra buck. We're supposed to trust your staff. I honestly will not go back to that location, the trust is gone.

Report a concern   November 3, 2025 — Rated 10 out of 10 by J.E. Jiffy Lube of Pasadena
What did you like about your recent visit?

Very Fast and efficient.

Report a concern   November 3, 2025 — Rated 10 out of 10 by K.S. Jiffy Lube of Severn
What did you like about your recent visit?

Very nice staff


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