Booker

Average rating: 9.1 out of 10 based on 3397 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 12, 2024 — Rated 5 out of 10 by F.C. Jiffy Lube of Glen Burnie
How did we disappoint you and what can we do to make things right?

I had a SS Oil change and tire rotation and the service was fast and professional. However, when I checked my tire pressure the next day (cold) all 4 tires were over inflated to 40 plus PSI. Cold tire pressure for my vehicle is specified at 35 PSI. Two tires were at 41 PSI, one was at 44 PSI, and one was at 48 PSI! I verified my readings were correct by comparing my TPMS readings to my hand held tire pressure guage which agreed. I had to manually deflate all tires to get them back to specification and safe operation.
Report a concern   April 12, 2024 — Rated 10 out of 10 by T.O. Jiffy Lube of Millersville
What did you like about your recent visit?

Services
Report a concern   April 12, 2024 — Rated 10 out of 10 by R.Y. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Great job
Report a concern   April 11, 2024 — Rated 10 out of 10 by D.W. Jiffy Lube of Pasadena
What did you like about your recent visit?

everyone was really nice and the service was fast! amazing people here!!
Report a concern   April 11, 2024 — Rated 10 out of 10 by T.T. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Honest quick helpful recommendations

Report a concern   April 11, 2024 — Rated 10 out of 10 by S.G. Jiffy Lube of Severn
What did you like about your recent visit?

The service is in and out.

Report a concern   April 11, 2024 — Rated 7 out of 10 by S.S. Jiffy Lube of Millersville
What could we do to improve?

Very professional and helpful. Work was done nicely and in timely fashion.

Report a concern   April 11, 2024 — Rated 10 out of 10 by K.C. Jiffy Lube of Severn
What did you like about your recent visit?

Additional Services were offered but not pushed; very friendly
Report a concern   April 11, 2024 — Rated 10 out of 10 by D.J. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Fast service!

Report a concern   April 11, 2024 — Rated 9 out of 10 by D.M. Jiffy Lube of Severn
What did you like about your recent visit?

The Staff was fast and professional
Report a concern   April 11, 2024 — Rated 10 out of 10 by C.F. Jiffy Lube of Millersville
What did you like about your recent visit?

Prompt service, clean waiting room, helpful and friendly staff, and the work area looked organized and clean as well. Always a positive experience!
Report a concern   April 11, 2024 — Rated 10 out of 10 by C.G. Jiffy Lube of Millersville
What did you like about your recent visit?

Very friendly and the most honest JL I've used. I pass up two other JL to come here.
Keep up the good work!
Report a concern   April 10, 2024 — Rated 10 out of 10 by K.R. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Fast, efficient, and very polite, pleasant staff.
Report a concern   April 10, 2024 — Rated 10 out of 10 by J.B. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Everything

Report a concern   April 10, 2024 — Rated 10 out of 10 by M.F. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

The professionalism and the time taken to work in my case.

Report a concern   April 10, 2024 — Rated 10 out of 10 by J.H. Jiffy Lube of Millersville
What did you like about your recent visit?

It was fast, efficient, and the staff was very helpful and friendly.

Report a concern   April 10, 2024 — Rated 10 out of 10 by C.L. Jiffy Lube of Pasadena
What did you like about your recent visit?

From start to finish, excellent service AND customer service.
Report a concern   April 10, 2024 — Rated 10 out of 10 by R.C. Jiffy Lube of Millersville
What did you like about your recent visit?

Lou and his team are great. Very fast service.
Report a concern   April 10, 2024 — Rated 10 out of 10 by B.K. Jiffy Lube of Pasadena
What did you like about your recent visit?

They are very good at what they do!!!!
Report a concern   April 9, 2024 — Rated 10 out of 10 by D.L. Jiffy Lube of Millersville
What did you like about your recent visit?

Very good service

Report a concern   April 9, 2024 — Rated 1 out of 10 by C.M. Jiffy Lube of Millersville
How did we disappoint you and what can we do to make things right?

I just spent almost $1,000 today on a tune up on my 2008 Nissan Maxima and my vehicle is running worse…. You can make things right by fixing my car correctly please and a discount because now this inconvenience is costing me more money I don’t have by catching rides and me losing money because I do DoorDash as well… My number is +Phone number removed8 Christopher Last name removed

Report a concern   April 9, 2024 — Rated 10 out of 10 by M.H. Jiffy Lube of Pasadena
What did you like about your recent visit?

Great service. Good team of employees.
Report a concern   April 9, 2024 — Rated 10 out of 10 by S.R. Jiffy Lube of Millersville
What did you like about your recent visit?

Very professional and very friendly
Report a concern   April 9, 2024 — Rated 10 out of 10 by H.F. Jiffy Lube of Pasadena
What did you like about your recent visit?

Everyone is professional and friendly.
Report a concern   April 9, 2024 — Rated 10 out of 10 by J.M. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Quick and easy.

Report a concern   April 8, 2024 — Rated 10 out of 10 by G.S. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Always quick, courteous and efficient
Report a concern   April 8, 2024 — Rated 10 out of 10 by A.S. Jiffy Lube of Pasadena
What did you like about your recent visit?

Great customer service
Report a concern   April 8, 2024 — Rated 8 out of 10 by L.R. Jiffy Lube of Millersville
What could we do to improve?

Very busy but it was on a Saturday

Report a concern   April 8, 2024 — Rated 9 out of 10 by M.L. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Quick and easy
Report a concern   April 7, 2024 — Rated 10 out of 10 by S.H. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Staff was very friendly and the service was performed in a timely manner. My sticker was replaced and my oil usage was reset. Never have a problem at this location. 10/10 would recommend.

Privacy Policy