Booker

Average rating: 9.1 out of 10 based on 3397 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 7, 2024 — Rated 10 out of 10 by L.N. Jiffy Lube of Severn
What did you like about your recent visit?

Muy amables y rápido el servicio

Report a concern   April 7, 2024 — Rated 10 out of 10 by M.C. Jiffy Lube of Severn
What did you like about your recent visit?

Speed of service

Good customer service

Report a concern   April 7, 2024 — Rated 10 out of 10 by J.A. Jiffy Lube of Millersville
What did you like about your recent visit?

Kind & friendly employee, great service

Report a concern   April 7, 2024 — Rated 10 out of 10 by R.B. Jiffy Lube of Pasadena
What did you like about your recent visit?

Always very professional and the service is always A1. I couldn’t ask for a better place to get my car serviced at.

Report a concern   April 6, 2024 — Rated 10 out of 10 by C.R. Jiffy Lube of Pasadena
What did you like about your recent visit?

Great service

Report a concern   April 6, 2024 — Rated 10 out of 10 by E.R. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

I always go there. Some of the people might change but everyone is just so nice. Informative. Love the place. They always take well care of my truck.

Report a concern   April 6, 2024 — Rated 10 out of 10 by J.M. Jiffy Lube of Millersville
What did you like about your recent visit?

Everyone was super friendly!

Report a concern   April 6, 2024 — Rated 10 out of 10 by G.E.J. Jiffy Lube of Pasadena
What did you like about your recent visit?

Great. They were quick & to the point.

Report a concern   April 6, 2024 — Rated 10 out of 10 by D.R. Jiffy Lube of Millersville
What did you like about your recent visit?

Very fast. Friendly and officiant

Report a concern   April 5, 2024 — Rated 10 out of 10 by S.T. Jiffy Lube of Millersville
What did you like about your recent visit?

Everything!!

Report a concern   April 5, 2024 — Rated 10 out of 10 by M.C. Jiffy Lube of Severn
What did you like about your recent visit?

Quick. Professional. Kind.

Report a concern   April 5, 2024 — Rated 10 out of 10 by E.B. Jiffy Lube of Severn
What did you like about your recent visit?

Very professional

Report a concern   April 5, 2024 — Rated 10 out of 10 by B.R. Jiffy Lube of Millersville
What did you like about your recent visit?

Great work

Report a concern   April 5, 2024 — Rated 10 out of 10 by A.G. Jiffy Lube of Pasadena
What did you like about your recent visit?

It was good

Report a concern   April 5, 2024 — Rated 10 out of 10 by A.T. Jiffy Lube of Pasadena
What did you like about your recent visit?

Quick and very kind employees

Report a concern   April 5, 2024 — Rated 10 out of 10 by S.S. Jiffy Lube of Millersville
What did you like about your recent visit?

Very prompt and professional.

Report a concern   April 4, 2024 — Rated 10 out of 10 by J.M. Jiffy Lube of Millersville
What did you like about your recent visit?

Fast service, friendly staff

Report a concern   April 4, 2024 — Rated 10 out of 10 by S.H. Jiffy Lube of Millersville
What did you like about your recent visit?

The promptness and business atmosphere, Clem waiting area and good coffee!

Report a concern   April 4, 2024 — Rated 10 out of 10 by C.B. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Muy vuen cervicio

Report a concern   April 4, 2024 — Rated 10 out of 10 by J.H. Jiffy Lube of Pasadena
What did you like about your recent visit?

All staff members were exceptionally friendly, respected my declining of add-on services, and were very quick with their work.

Report a concern   April 4, 2024 — Rated 10 out of 10 by A.C. Jiffy Lube of Severn
What did you like about your recent visit?

I have been here several times over the years. Always prompt service and courteous employees.

Report a concern   April 4, 2024 — Rated 0 out of 10 by D.H.S. Jiffy Lube of Pasadena
How did we disappoint you and what can we do to make things right?

Technician over filled my oil, which lead to my check engine light coming on and issues with the motor. I broke down on 4/1 and had to have my vehicle towed to the Toyota service dealer ($500.00) and repaired which was $647.00USD. The is now the second time in the last year this specific jiffy lube location caused me to have to make service repairs to my vehicle. This exact thing happen back in early 2023; which I forgave jiffy lube the first time. Jiffy lube has caused me $2,500-$3,000 over the last year; I will never go there again.

Report a concern   April 4, 2024 — Rated 0 out of 10 by K.B. Jiffy Lube of Glen Burnie
How did we disappoint you and what can we do to make things right?

Came in for an oil change and to check my tires. It was determined by the mechanics from jiffy lube that I needed brakes and rotors so I was charged $700 total. I payed and after waiting 2 hrs I was told I have to come back when there is a “master mechanic” available, & I needed some new lug nuts ordered. However, I was promised that I wouldn’t have to pay anything for completing my maintenance. I returned and waited 3 hrs just for my car to have a loud grinding sound whenever i drove. CAME BACK and they fixed the grinding noise but now something sounds like it’s loose and/or shaking. Quicker to charge your wallet then actually fix an issue!

Report a concern   April 4, 2024 — Rated 10 out of 10 by A.F. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Treated with such courteous staff, I give a thumbs up

Report a concern   April 3, 2024 — Rated 10 out of 10 by T.H. Jiffy Lube of Millersville
What did you like about your recent visit?

The customer service is great and the employees are very friendly. They fast and service is great

Report a concern   April 3, 2024 — Rated 10 out of 10 by T.H. Jiffy Lube of Pasadena
What did you like about your recent visit?

I love coming to this location only.. They are so friendly

Report a concern   April 3, 2024 — Rated 10 out of 10 by W.S. Jiffy Lube of Millersville
What did you like about your recent visit?

It's the only Jiffy Lube i will take my personal truck too.
Very professional , very clean , and they are always very polite

Report a concern   April 3, 2024 — Rated 10 out of 10 by R.S. Jiffy Lube of Pasadena
What did you like about your recent visit?

The employees are always very pleasant when arriving at the garage. They take the time to go over everything with you before doing the services and I don’t feel like they are pressuring me to get more services done then what is needed. I have been very happy with this Jiffy Lube!

Report a concern   April 3, 2024 — Rated 9 out of 10 by G.J. Jiffy Lube of Millersville
What did you like about your recent visit?

The service was great

Report a concern   April 3, 2024 — Rated 10 out of 10 by M.H. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

They were quick And very nice


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