Booker

Average rating: 9.3 out of 10 based on 3771 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 14, 2025 — Rated 10 out of 10 by A.D. Jiffy Lube of Millersville
What did you like about your recent visit?

Speed

Report a concern   February 13, 2025 — Rated 10 out of 10 by R.Z. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

yes. very nice
Report a concern   February 13, 2025 — Rated 10 out of 10 by J.F. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Courtesy, informative and service was very good
Report a concern   February 11, 2025 — Rated 10 out of 10 by J.L. Jiffy Lube of Severn
What did you like about your recent visit?

Rapid and courteous service!

Report a concern   February 11, 2025 — Rated 10 out of 10 by R.T. Jiffy Lube of Severn
What did you like about your recent visit?

Very nice service of the staff that you have,Over 8yrs or more your Staff keep Changing, so the STAFF NOW the BEST,Love the greeting and seating that the gentlemen doing their job they all do their job. How much more can I say? Thank you.
Report a concern   February 11, 2025 — Rated 5 out of 10 by G.S. Jiffy Lube of Glen Burnie
How did we disappoint you and what can we do to make things right?

Women said I need rotors n brakes on a car it's a 20!9 she said a $1000
Report a concern   February 10, 2025 — Rated 1 out of 10 by R.V. Jiffy Lube of Pasadena
How did we disappoint you and what can we do to make things right?

Not vacuumed
Widows not washed
Tires rotated and positioning not reset

Report a concern   February 10, 2025 — Rated 10 out of 10 by T.W. Jiffy Lube of Severn
What did you like about your recent visit?

Quick response to service and professionalism
Report a concern   February 10, 2025 — Rated 10 out of 10 by R.L. Jiffy Lube of Pasadena
What did you like about your recent visit?

This shop was friendly and fast
Report a concern   February 10, 2025 — Rated 10 out of 10 by M.L. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

They work with u and I love there service

Report a concern   February 10, 2025 — Rated 10 out of 10 by R.R. Jiffy Lube of Severn
What did you like about your recent visit?

Fast, easy, always good service.

Report a concern   February 10, 2025 — Rated 10 out of 10 by R.B. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

The service was fast and efficient, and the staff was very courteous. I would definitely recommend giving them a try. (Plus with their coupons you also save money and every little bit counts now a days.)
Report a concern   February 9, 2025 — Rated 10 out of 10 by P.D. Jiffy Lube of Millersville
What did you like about your recent visit?

Great staff
Report a concern   February 9, 2025 — Rated 10 out of 10 by S.P. Jiffy Lube of Pasadena
What did you like about your recent visit?

The entire team was awesome
Friendly courteous and respectful
Great shop and team

Report a concern   February 9, 2025 — Rated 9 out of 10 by M.B. Jiffy Lube of Millersville
What did you like about your recent visit?

Quick, easy and efficient

Report a concern   February 9, 2025 — Rated 10 out of 10 by S.L. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Fast. Efficient. Very friendly

Report a concern   February 9, 2025 — Rated 10 out of 10 by E.M. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

everyone was polite, nice and offered additional services without being pushy. I was in and out quickly - vacuumed and with clean windows,

Report a concern   February 9, 2025 — Rated 10 out of 10 by C.E. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Respond quickly

Report a concern   February 9, 2025 — Rated 10 out of 10 by P.J. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Everyone was very nice. I appreciated that the technician didn’t unnecessarily try to upsell things that I didn’t need. I appreciated his honesty

Report a concern   February 7, 2025 — Rated 10 out of 10 by M.C. Jiffy Lube of Severn
What did you like about your recent visit?

Everyone was friendly and very efficient. It was a quick, pleasant experience.

Report a concern   February 6, 2025 — Rated 10 out of 10 by K.M. Jiffy Lube of Severn
What did you like about your recent visit?

Customer service was excellent

Report a concern   February 6, 2025 — Rated 9 out of 10 by K.M. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

The entire team was friendly. The time it took was very reasonable. Jiffy Lube is a great way to keep your car running well.

Report a concern   February 6, 2025 — Rated 10 out of 10 by J.H. Jiffy Lube of Millersville
What did you like about your recent visit?

Very helpful with the needs of my vehicle and I was in and out!
Report a concern   February 6, 2025 — Rated 10 out of 10 by T.H. Jiffy Lube of Pasadena
What did you like about your recent visit?

The service was fast & everybody was nice & helpful..
Report a concern   February 5, 2025 — Rated 10 out of 10 by M.J.W. Jiffy Lube of Pasadena
What did you like about your recent visit?

Quick service

Report a concern   February 5, 2025 — Rated 10 out of 10 by M.N. Jiffy Lube of Pasadena
What did you like about your recent visit?

Great people, great service!

Report a concern   February 5, 2025 — Rated 0 out of 10 by M.G. Jiffy Lube of Glen Burnie
How did we disappoint you and what can we do to make things right?

Never recommend not good job

Report a concern   February 5, 2025 — Rated 10 out of 10 by M.M. Jiffy Lube of Millersville
What did you like about your recent visit?

Very efficient and quickly done.

Report a concern   February 5, 2025 — Rated 2 out of 10 by S.S. Jiffy Lube of Severn
How did we disappoint you and what can we do to make things right?

The job was rushed, my tires were not inflated and dirty hand prints left on my door handle.

Report a concern   February 4, 2025 — Rated 10 out of 10 by S.R. Jiffy Lube of Millersville
What did you like about your recent visit?

We were pleased with the professional and friendly service we received and attention to detail.
A very pleasant experience and will not hesitate to return in the future.

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