Booker

Average rating: 9.2 out of 10 based on 3510 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 27, 2025 — Rated 10 out of 10 by J.K. Jiffy Lube of Pasadena
What did you like about your recent visit?

Generally, I have been using this Jiffy Lube location for over 20 years and always get great service and the staff are always helpful and friendly. The waiting area is clean, comfortable, and well maintained and I always enjoy the opportunity to have a cup of coffee there. I stopped there yesterday morning for service on my way into work. It was a warmer day, the sun was out, and the coffee was fresh. As odd as it may seem, my quick visit at Jiffy Lube that morning started my day off right.
Report a concern   February 27, 2025 — Rated 10 out of 10 by I.S. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Nice and friendly customer service
Not a long wait at all
Report a concern   February 27, 2025 — Rated 10 out of 10 by M.P. Jiffy Lube of Millersville
What did you like about your recent visit?

Always great customer service and friendly team.
Report a concern   February 26, 2025 — Rated 5 out of 10 by T.Z. Jiffy Lube of Pasadena
How did we disappoint you and what can we do to make things right?

Two employees were having a very bad day. The male cashier was friendly (I think he was new, but I’m not positive)

Report a concern   February 26, 2025 — Rated 10 out of 10 by L.G. Jiffy Lube of Millersville
What did you like about your recent visit?

Fast and friendly service

Report a concern   February 26, 2025 — Rated 10 out of 10 by E.E. Jiffy Lube of Severn
What did you like about your recent visit?

Great

Report a concern   February 25, 2025 — Rated 10 out of 10 by W.P. Jiffy Lube of Millersville
What did you like about your recent visit?

👍
Report a concern   February 25, 2025 — Rated 10 out of 10 by G.C. Jiffy Lube of Severn
What did you like about your recent visit?

Service was very good and professional. This was the fastest oil change and fuel system tune up that I have ever experienced. Thank you.
Report a concern   February 25, 2025 — Rated 10 out of 10 by E.S. Jiffy Lube of Pasadena
What did you like about your recent visit?

They were polite, kind, and professional

Fast, and efficient!

The work they did was great and a real life saver.

Report a concern   February 25, 2025 — Rated 10 out of 10 by I.S. Jiffy Lube of Severn
What did you like about your recent visit?

Very courteous, pleasant, professional and no high pressure to up sale products.
Report a concern   February 24, 2025 — Rated 10 out of 10 by T.J. Jiffy Lube of Millersville
What did you like about your recent visit?

It's true oil change in fithteen minutes.

Report a concern   February 23, 2025 — Rated 10 out of 10 by N.P. Jiffy Lube of Millersville
What did you like about your recent visit?

Very quick service and helpful employees

Report a concern   February 23, 2025 — Rated 10 out of 10 by M.V.T. Jiffy Lube of Millersville
What did you like about your recent visit?

Fast and friendly. Appreciated the coupon!
Report a concern   February 23, 2025 — Rated 10 out of 10 by V.R. Jiffy Lube of Pasadena
What did you like about your recent visit?

I’ve been going there for years. Same guys have been there for a long time always greet me always take care of my truck..

Report a concern   February 23, 2025 — Rated 9 out of 10 by R.C. Jiffy Lube of Millersville
What did you like about your recent visit?

Friendly staff

Report a concern   February 22, 2025 — Rated 10 out of 10 by V.V. Jiffy Lube of Pasadena
What did you like about your recent visit?

The customer service

Report a concern   February 22, 2025 — Rated 10 out of 10 by R.C. Jiffy Lube of Millersville
What did you like about your recent visit?

Job done well and everyone is very pleasant
Report a concern   February 22, 2025 — Rated 10 out of 10 by S.F. Jiffy Lube of Pasadena
What did you like about your recent visit?

The quick and friendly service keeps me coming back to this Jiffy Lube.

Report a concern   February 22, 2025 — Rated 10 out of 10 by A.T. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Fast and Professional....Great Work!
Report a concern   February 22, 2025 — Rated 10 out of 10 by O.W. Jiffy Lube of Pasadena
What did you like about your recent visit?

Great job by Jiffy Lube associates
Report a concern   February 21, 2025 — Rated 10 out of 10 by S.B. Jiffy Lube of Pasadena
What did you like about your recent visit?

I had a great experience!

Report a concern   February 21, 2025 — Rated 9 out of 10 by M.R. Jiffy Lube of Millersville
What did you like about your recent visit?

Great customer service

Report a concern   February 21, 2025 — Rated 9 out of 10 by L.W. Jiffy Lube of Pasadena
What did you like about your recent visit?

Everything went very well.
Report a concern   February 21, 2025 — Rated 10 out of 10 by K.J. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

I was in and out! Peace

Report a concern   February 20, 2025 — Rated 10 out of 10 by J.F. Jiffy Lube of Pasadena
What did you like about your recent visit?

Awesome service

Report a concern   February 20, 2025 — Rated 10 out of 10 by R.R. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

No question ask in and out .. Thanks
Report a concern   February 20, 2025 — Rated 10 out of 10 by T.H.S. Jiffy Lube of Millersville
What did you like about your recent visit?

Very fast and helpful in and out

Report a concern   February 20, 2025 — Rated 8 out of 10 by S.P. Jiffy Lube of Severn
What could we do to improve?

Service was quick, and didn't require an advance booking. If I were to nitpick, you folks should improve your estimation via emails or at least reduce the cost margins between estimated and actual pricing ($82 estimated vs $154 actual).

Report a concern   February 20, 2025 — Rated 10 out of 10 by L.H. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

he service people are always respectful and courteous. Does no take long to service your car.
Report a concern   February 19, 2025 — Rated 10 out of 10 by J.M. Jiffy Lube of Severn
What did you like about your recent visit?

They kept me informed on the process of the service and performed a thorough inspection


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