based on 3966 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very friendly and knowledgeable staff.
Fast
Very quick service.
I am a veteran and asked about a veteran’s discount. I was given a discount of about $32 dollars off my $1100 bill. Not really feeling it.
The technician told me about 2 hours, but the actual time to complete the work was more than double that.
The technician did not look professional. I get that the job is dirty, but holes in the clothes is pushing it.
I would like a confirmation that there is a veteran discount, and if I am owed a bigger discount, then I would like a credit to be applied to my account. I would like better estimates from the techs on how long the work will take. I am okay with dirty employees, but they should not look homeless.
Excelent
Everyone was very friendly.
Fast friendly service each time I go.
Great customer service. This location has an awesome team here. Cheers!
Service was great. Employees were very nice.
Service is super fast
All of the people working were kind, patient and knowledgeable.
Service was quick and efficient.
Great service I was in and out in no time
Excellent customer service. . Not pushy about other add ons. Very quick,
Pleasant staff.
They always did a good job
Great service. I was in and out in no time. Everyone was really nice.
Everyone is always so friendly and welcoming. They seem to be honest in their recommendations as well
Professionalism,prompt service, attention to detail.
I received just what I asked for with no heavy sell for additional services. I did have to wait a bit longer than expected because they were busy the day I took my car there. Good for them
Very friendly. Very quick and efficient. Did not try to sell me unnecessary services.
They were very quick and efficient.
Great service
Fast, friendly, efficient.
Quick and easy
Great service. Very quick and very good.
Everyone was pleasant, courteous, and did their jobs quickly.
I liked how quick and friendly all the staff members where.
They told me it would only take 20 minutes and they were right.
Awesome customer service!
The service was so quick. Techs were very informative without being super pushy. Waiting area is clean and comfortable
I sent the following to jiffy Lube.com yesterday:
I’m writing to let you know of the excellent customer service. I received today at your Jiffy Lube location in Glen Burnie. This was my first time visiting Jiffy Lube, let alone any business such as this. I’ve never had to do this before. My husband passed away last summer, and as you can guess , this was one of “his jobs“. Now, out of necessity, I’m finding myself learning a lot of new things and that’s hard at my age. I’ve had some people rip me off big-time recently, but as they say, live and learn. I wish every time I had to do something new I would run across people like the people I ran into today at Jiffy Lube.…. life would be a lot easier. Their names were Melinda and Heath.