based on 3966 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I always have a good experience.
Great đź‘Ť
Everyone is always friendly and courteous. They get you in and out in a timely manner.
I was treated really well by everyone at this location.
Friendly and courteous service staff, detailed review of what was needed and charges, quick service.
Fast and really good service
Good customer service
La atenciĂłn que me dieron
Fast and friendly service
Everyone was professional and worked as a team player. Jay is always pleasant and extremely helpful. His work is top notch. 5 Stars Jiffy Lube.
Wuick
They were so very pleasant and fast
very nice staff
got in quick and the service was great then got out quick
The work crew are super courteous, super friendly, and very quick, they had me in and out in within ten, fifteen minutes tops
The guys are nice and fast
Quick service
I like HOW FRIENDLY THEY ARE AND THE GOOD WORK I RECEIVE ♥
I went for an oil change and realized a brake light was out. To save time I figured just have them change it when they do the oil change. When I went to pay I noticed they charged me $56 in labor to change a break light. That’s more than the oil change. Are you kidding me. It takes 5 minutes to change the light. Asked to talk to the manager and he said that’s the correct charge and walked away. To charge $56 to change a break light is absolutely ridiculous. I’ve taken my 3 cars to Jiffy lube for 20+ years and have had a light changed before. Never was the labor $56. I will make sure everyone I know finds out that this location takes advantage of people and to make sure you ask the labor cost. It’s not listed on the board only the cost of the part. Guess I should have know a 5 minute job would be $56. Guess they get paid $5,000 an hour.
In an out
They got me right in, knowledgeable of what I needed and was very polite
The customer service manager was very courteous. I was walked through the vehicle services needed & estimates before receiving service and the wait wasn't long.
For one it was very expensive! I’ve been going there for years! They didn’t even Clean my windows or vacuum! But the people are very friendly as always!
The staff is efficient, cordial and respectful. The manager does a good job keeping them focused. Coupons and reasonable prices.
High quality of service. They are very professional and they work hard to complete their tasks. And they treated me with great respect.
They were quick and efficient! The staff was friendly!
Excellent!!
Great customer service
Fast and efficient. They went above and beyond to order a part on the spot and drive to pick it up and return without delaying the wait time.
Always great and professional at the Glen Burnie location