Booker

Average rating: 9.3 out of 10 based on 3788 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 14, 2023 — Rated 10 out of 10 by M.S. Jiffy Lube of Millersville
What did you like about your recent visit?

Great people
Report a concern   August 14, 2023 — Rated 10 out of 10 by K.M. Jiffy Lube of Pasadena
What did you like about your recent visit?

Quick service

Report a concern   August 14, 2023 — Rated 10 out of 10 by J.E. Jiffy Lube of Pasadena
What did you like about your recent visit?

Fast, Friendly service
Report a concern   August 14, 2023 — Rated 10 out of 10 by G.D. Jiffy Lube of Severn
What did you like about your recent visit?

Quick efficient and friendly
Report a concern   August 14, 2023 — Rated 10 out of 10 by G.S. Jiffy Lube of Millersville
What did you like about your recent visit?

always thorough, clean &fast
Report a concern   August 14, 2023 — Rated 8 out of 10 by K.S. Jiffy Lube of Pasadena
What could we do to improve?

Remember to put outside mirrors back in place when move them!
Report a concern   August 13, 2023 — Rated 8 out of 10 by A.J. Jiffy Lube of Millersville
What could we do to improve?

I had a good experience. I always come to this location they are friendly and get me out quick.

Report a concern   August 13, 2023 — Rated 9 out of 10 by J.H. Jiffy Lube of Pasadena
What did you like about your recent visit?

The quickness of the oil change and procedure was great, but the one tech got me confused with a different vehicle in front of me..
Report a concern   August 13, 2023 — Rated 8 out of 10 by C.L. Jiffy Lube of Pasadena
What could we do to improve?

Don't push so much on other services.
Report a concern   August 13, 2023 — Rated 10 out of 10 by V.J. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

The mechanic

Report a concern   August 13, 2023 — Rated 10 out of 10 by N.M. Jiffy Lube of Millersville
What did you like about your recent visit?

Quick, professional and knowledgeable

Report a concern   August 12, 2023 — Rated 10 out of 10 by J.Y. Jiffy Lube of Millersville
What did you like about your recent visit?

Great service

Report a concern   August 12, 2023 — Rated 9 out of 10 by S.L. Jiffy Lube of Pasadena
What did you like about your recent visit?

Very quick
Report a concern   August 12, 2023 — Rated 10 out of 10 by K.N. Jiffy Lube of Severn
What did you like about your recent visit?

everything
Report a concern   August 12, 2023 — Rated 2 out of 10 by G.S. Jiffy Lube of Glen Burnie
How did we disappoint you and what can we do to make things right?

There were extra charges on my last oil change that I did not agree with and the explanation given was very weak and did not hold merit. I wrote to the location but have not heard back.

Report a concern   August 12, 2023 — Rated 10 out of 10 by J.P. Jiffy Lube of Pasadena
What did you like about your recent visit?

Great service

Report a concern   August 12, 2023 — Rated 10 out of 10 by D.B. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Friendly and do quality work
Report a concern   August 11, 2023 — Rated 10 out of 10 by D.P. Jiffy Lube of Severn
What did you like about your recent visit?

All of the associates were alert and quick to respond upon my arrival.
They were professional and handled all of my needs and concerns.
The speed of service was excellent.
I was made aware of some benefits as a customer.
From beginning to end the overall service was great. Keep up the great work.
Thank you to the entire team.

Report a concern   August 11, 2023 — Rated 9 out of 10 by K.V. Jiffy Lube of Millersville
What did you like about your recent visit?

They have done the best they could with the issues of my car. I will be back.

Report a concern   August 11, 2023 — Rated 10 out of 10 by N.D. Jiffy Lube of Millersville
What did you like about your recent visit?

Mike remembers me been coming here 12 years - I travel 40 miles because of customer service

First name removed
Report a concern   August 11, 2023 — Rated 10 out of 10 by S.P. Jiffy Lube of Severn
What did you like about your recent visit?

Great customer service 👏👌👍
Report a concern   August 11, 2023 — Rated 10 out of 10 by A.J. Jiffy Lube of Millersville
What did you like about your recent visit?

As soon as I arrived to the garage, customer service greeted me with a pleasant smile.

Report a concern   August 11, 2023 — Rated 10 out of 10 by S.M. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Very nice people
Report a concern   August 10, 2023 — Rated 10 out of 10 by M.L. Jiffy Lube of Pasadena
What did you like about your recent visit?

Everyone was very friendly and efficient!
Report a concern   August 10, 2023 — Rated 10 out of 10 by D.C. Jiffy Lube of Millersville
What did you like about your recent visit?

The employees are the nices workers I have ever met. They said the work on my car would be about an hour and half. It was finished just over an hour. This is the second time I went there for work, and I will recommend this to everyone. Great business
Report a concern   August 10, 2023 — Rated 9 out of 10 by J.B. Jiffy Lube of Pasadena
What did you like about your recent visit?

Nice,prompt,and very friendly to interact with
Report a concern   August 10, 2023 — Rated 1 out of 10 by L.H. Jiffy Lube of Pasadena
How did we disappoint you and what can we do to make things right?

5 minutes after I left there my check engine light came on. Going to go have it checked but to come on immediately after I had it there makes me questionable
Report a concern   August 10, 2023 — Rated 10 out of 10 by T.O. Jiffy Lube of Severn
What did you like about your recent visit?

very friendly and helpful people. fast service
Report a concern   August 9, 2023 — Rated 10 out of 10 by A.F. Jiffy Lube of Severn
What did you like about your recent visit?

Fast and reasonable

Report a concern   August 9, 2023 — Rated 9 out of 10 by K.V. Jiffy Lube of Millersville
What did you like about your recent visit?

They listened and was very understanding about my issues. They did their absolute best to make me a satisfied customer. I left there feeling much better about my car.


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