Booker

Average rating: 9.3 out of 10 based on 3788 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 4, 2023 — Rated 10 out of 10 by E.P. Jiffy Lube of Severn
What did you like about your recent visit?

Always fast and polite

Report a concern   August 3, 2023 — Rated 10 out of 10 by Y.O. Jiffy Lube of Millersville
What did you like about your recent visit?

Everything!
Report a concern   August 3, 2023 — Rated 10 out of 10 by E.L. Jiffy Lube of Severn
What did you like about your recent visit?

Fast service. They are kind
Report a concern   August 3, 2023 — Rated 10 out of 10 by J.B. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

In and out

Report a concern   August 3, 2023 — Rated 10 out of 10 by T.C. Jiffy Lube of Millersville
What did you like about your recent visit?

excellent service.
Report a concern   August 3, 2023 — Rated 10 out of 10 by M.E. Jiffy Lube of Severn
What did you like about your recent visit?

Good people

Report a concern   August 2, 2023 — Rated 7 out of 10 by N.P. Jiffy Lube of Severn
What could we do to improve?

Service was great! But upon driving home, I noticed one of my wheels was loose and wobbling. Looked like one nut was probably torqued on without the wheel being pushed in completely. I could easily unscrew three or four of the nuts just by hand. Thankfully it didn’t end up being an issue, but definitely something to watch out for.
Report a concern   August 2, 2023 — Rated 10 out of 10 by S.T. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Very pleased with service so fast

Report a concern   August 2, 2023 — Rated 10 out of 10 by M.R. Jiffy Lube of Millersville
What did you like about your recent visit?

Everyone was professional, efficient and courteous.
Report a concern   August 2, 2023 — Rated 10 out of 10 by N.J. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Always quick and very professional.
Report a concern   August 2, 2023 — Rated 10 out of 10 by D.S. Jiffy Lube of Pasadena
What did you like about your recent visit?

Great service, reasonable prices. Thanks.

Report a concern   August 2, 2023 — Rated 10 out of 10 by P.G.J. Jiffy Lube of Pasadena
What did you like about your recent visit?

Professional ppl and the wait time is almost non existent

Report a concern   August 1, 2023 — Rated 8 out of 10 by Y.D. Jiffy Lube of Severn
What could we do to improve?

Ask for if other service are required. The job was done with minimal interactions.
Report a concern   August 1, 2023 — Rated 10 out of 10 by V.F. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

The very friendly service that I received from Chris !
Report a concern   August 1, 2023 — Rated 10 out of 10 by C.E. Jiffy Lube of Pasadena
What did you like about your recent visit?

Always quick. Employees are so polite. This is the only place i go to get my oil changed.
Report a concern   July 31, 2023 — Rated 10 out of 10 by K.M. Jiffy Lube of Pasadena
What did you like about your recent visit?

Quick and the guys are really nice
Report a concern   July 31, 2023 — Rated 9 out of 10 by B.O. Jiffy Lube of Pasadena
What did you like about your recent visit?

Good customer service. I have been a customer for over 20 years and I take all of my vehicles to Jiffy lube for my oil changes and top offs. I like them because they get you in and out. They explain and go over your vehicle and tell you what they recommend .
Report a concern   July 31, 2023 — Rated 9 out of 10 by A.B. Jiffy Lube of Pasadena
What did you like about your recent visit?

Prompt friendly service.
Report a concern   July 31, 2023 — Rated 10 out of 10 by T.G. Jiffy Lube of Pasadena
What did you like about your recent visit?

Wonderful customer service

Report a concern   July 31, 2023 — Rated 10 out of 10 by J.P. Jiffy Lube of Pasadena
What did you like about your recent visit?

Quick professional service, always !!!
Report a concern   July 30, 2023 — Rated 10 out of 10 by T.R. Jiffy Lube of Severn
What did you like about your recent visit?

They were fast and efficient

Report a concern   July 30, 2023 — Rated 10 out of 10 by P.M. Jiffy Lube of Millersville
What did you like about your recent visit?

I like 30 mins from this location and will always try to make time to come back!! From the time I pull up to the time right before taking off, it's calming. Nothing major, but the feeling of everything is in place and things are running smoothly that makes me feel at ease and in good hands with my car, my lively hood!!
Report a concern   July 30, 2023 — Rated 10 out of 10 by M.B. Jiffy Lube of Severn
What did you like about your recent visit?

Good, fast vehicle service. Excellent customer service. Very professional.

Report a concern   July 30, 2023 — Rated 4 out of 10 by K.S. Jiffy Lube of Severn
How did we disappoint you and what can we do to make things right?

No mechanic on-site . Was told to return when the mechanic is present

Report a concern   July 30, 2023 — Rated 10 out of 10 by K.V. Jiffy Lube of Millersville
What did you like about your recent visit?

Great costumer service

Report a concern   July 30, 2023 — Rated 10 out of 10 by D.D. Jiffy Lube of Millersville
What did you like about your recent visit?

There was no long wait time and the service was quick
Report a concern   July 30, 2023 — Rated 10 out of 10 by M.B. Jiffy Lube of Severn
What did you like about your recent visit?

Friendly staff, quick service
Report a concern   July 30, 2023 — Rated 10 out of 10 by J.R. Jiffy Lube of Millersville
What did you like about your recent visit?

Customer service and speed
Report a concern   July 29, 2023 — Rated 9 out of 10 by S.R. Jiffy Lube of Pasadena
What did you like about your recent visit?

Quick & on target
Report a concern   July 29, 2023 — Rated 10 out of 10 by C.M. Jiffy Lube of Millersville
What did you like about your recent visit?

The staff is so friendly. They were kind and knowledgeable and they made suggestions without pushing sales on me.


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