based on 3769 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Justin is always very kind and attentive.
Staff was friendly and knowledgeable
Awesome staff. Great costumer service
Everyone works together and gets the job done quickly.
Be cheaper
Staff was very efficient and super pleasant! I will definitely be back!
Quick and friendly
The service is always awesome I purposely drive 15 minutes away from my local Jiffy Lube just to be service here.
It was very prompt, efficient, and customer service friendly
Always professional here. The team will notify me of recommended services as well as suggested maintenance, but they never push. I always feel like I am in control of the final decision. I feel respected and welcome on every visit. Thank you!!
Got everything done in timely fashion.
Great customer service
I like everything thanks for you service
Polite, expedient service
They treated my car like a top tier race car at the NASCAR. All hands on deck!
Everyone was friendly and helpful. I appreciate the service they provided.
Fast, friendly, and efficient
Excellent service every time
Fast, efficient. Asked for tire rotation and tech told me I need new tires. Refreshing not to be simply charged for something inappropriate. Been coming to this Jiffy Lube for years and this honest service is why. This is the type of business you need to be supporting!
It was not a long wait and very professional ..
Quick and inexpensive. They reviewed my visit portfolio and were able to offer the same service as before. Additionally they provided recommendations to keep my car maintained but didn’t push me into anything.
Everybody was friendly and quick service 😊
Thorough and efficient!
Quick easy and very friendly
Great location, service was quick, all item’s in stock, and great prices.
Everyone is very kind and informative. I am able to get everything taken care with in a short amount of time.
Accommodating, kind and efficient. Fairly priced quick service.
The service was great & speedy. I was finishing a phone conversation in the parking lot and before even approaching the building the crew members were at my window asking if I wanted an oil change & told me when ever I was ready to come on over. they were super speedy but still super polite & not rushing me at all. I was having a bad day and their bright and cheery attitudes were exactly what I needed. so much so that it made me truly emotional & cashier Danny asked me if everything was ok I lied and said yes but eventually broke down & told them I appreciated how nice they were because I was having a bad day . I was sobbing at this point and a couple of the crew had walked back in and even asked if I needed a hug and I did. people in the customer service industry sometimes don’t realize their attitudes really have an impact on people’s days. these men don’t even have to worry about that because it just seemed natural to them. It felt like they really truly cared. Without going into too much detail, they should know that they really truly made a difference in my day. I will no longer be getting my oil changed at my dealership but will only go to that jiffy lube from now on.
I am a customer at the Glen Burnie location- I had to go to the Millersville location to check my AC and they were all wonderful! Found the part and fixed it in 3 hours. I am a loyal and happy customer 😊❤️
Quick friendly reliable