based on 3788 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Lower your price
Quick as always, great customer service all the time
The customer service is always exceptional!
Friendly people
Friendly workers. Quick visit.
Professionalism
I was able to get in and out quickly - they had the part I needed, and it was installed in a matter of minutes.
Quick
They always do a good job. They don’t try to sell you something if you don’t need it. The rugs were all vacuumed. Unfortunately the windows had not been cleaned. That is the first time in over ten years that I have ever had that happen. No big thing. I was just surprised.
The air filter box was left unlatched and open. They didn't even remove the air filter. They brought out the cabin filter which was obviously clean as I had recently replaced it. I usually change my own oil but didn’t have the time because I was traveling. The price is excessive and I won’t likely return.
Professional, clear pricing and quality options for my 2014 oil change with some burning oil issues. Got a quote for spark plug change out and will likely return after my trip for the 2.2hour job. Quality service & quality staff from entering to mechanical review to check out!
People are not professionals and they don’t respect customers
Customer service was outstanding and timely!
Very fast service and friendly workers
Louisville the manager has been there a long time. Seeing a familiar face each time make me comfortable with this jiffy lube because you build a relationship with the business, that small town feeling and anything that comes up Lou will be there.
Everyone was absolutely amazing!
Top tier service!
Very friendly and informative
Very fast and helpful!
The Pasadena, MD is the best Jiffy Lube location. Not only do they get you in & out quickly, but their customer service is excellent!
The staff -- they explained what they were doing, showed me what they were doing, and did everything in a reasonable amount of time.
Always very professional and speedy service.
My car repairs were not addressed properly by asking me because after paying almost $300 and the problem still existed does not sit well with me
Friendly service and very professional
The employees were courteous and the service was performed on my vehicle in under 20 minutes..
Friendly folks, very good service.
Excellent customer service
Always a great job from the workers... P. S. Pay your workers more money an hour!!! They definitely deserve it...
All your services
Service is always prompt and professional
it was fast