based on 3709 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Exterior mirror were not touched. Windshield looked like it was licked off. Truck was not vacuumed. I realize there is "stuff" on the floor so it couldn't be vacuumed but don't tell me it was. Makes me uncomfortable with what was done and what wasn't.
Oh my God the service was so amazing from entering the parking lot to getting out of the parking lot. The staff was so great. They took care of Miss Ruby so good. She’s doing great and the front desk lady was so nice. There is nothing else I could’ve asked for but great service Thank you Jiffy Lube.
They were courteous and worked quickly.
No follow-up needed and evryone is well-intended but much was undone and simply not done, which is OK. There are other ways to get oil and fluids changed! Not a problem.
I agreed to a couple upsells but they were not performed and so cost me nothing but more time elsewhere accomplishing these tasks.
Fast
The team was pleasant and took care of my car quickly.
Quick and easy oil change
Que todo vien
The young man who asked what I needed failed to have tires rotated. Also, my oil usage guage was never reset. And last, I always appreciated when the person working on my vehicle met with me before servicing to ask me to verify what I wanted done. These are minor issues and I am taking care of the first two items myself. I will also return for servicing, but I think that I need to mention the items listed previously.
Prompt attention & service but only needed oil service as my low oil indicator came on while out of town. The technician pulled my cabin filter & air filter too suggesting I replace them but I needed to return home & ask the he re-install them. On my travel home sitting in the front passenger seat I felt cold air on my legs, opener the glove box & there was a breeze in there so I assumed the cabin filter was not put back in. This took place on Sunday so the next morning, Monday, at home in Pittsburgh I went to a local Jiffy Lube to have this evaluated & the technician Sean greeted me promptly and after explaining my concern discovered the cabin filter was not fully inserted & said that's why I was feeling the cold outside air on my legs. He promptly installed it & also checked the air filter which was installed correctly. MAJOR KUDOS TO SEAN!
Good customer service. In and out quickly. Clean location!
I received great service and was in and out in less than 30 minutes.
The customer service and the supervisor Troy Jackson help out with locating the issue with the check engine light on
Quick
Great customer service.
First, my mechanic was extremely professional person. He introduced himself and got down to work he asked questions to resolve the issue. Again, he was very professional, diligent and did a good job representing himself and Jiffy Lube.
Great service
Guys were friendly and made sure I was happy with my service
Quick & very nice..they vacuumed my car👍🏻
I was supposed to get a vacuum with my service. They only partially vacuumed the front, completely disregarding the back.
coffee machine wasn't working right and spilled water all over the table and my clothes. Prices definitely went up. Invoice says my carpets were swept. That never happened I assure you. Other than that, service was okay. I went early so I would not have to wait that long. I was done about 40 minutes later.
The professionalism of the entire staff and the ability to answer any questions I have about my car.
Excellent, friendly and professional service from the entire staff.
All
They were fast abd courteous
Everyone that I spoke with was very professional
The normal team approach where all my car's needs got taken care in a quick and efficient manner. I received good advice also. Love their consistency.
Quick and efficient
service

High quality service and products.It only took 20 minutes