based on 5071 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
$109 oil change was actually $142 at cash out. Extra charges without explanation.
The courtesy and great attitudes of the employees, especially Roland. I also like the way the men respected and consulted their female counterparts
They were fast and efficient.
It was approximately 15 minutes for my vehicle to receive service. It was explained to me everything that was checked and what wasn't clear, they explained it to my understanding. I also like the fact I can see them while they are working on my vehicle. The only downfall is the cost. I understand COVIC and inflation.....but it hurts.....
My father graduated from West Point military academy, He served in Viet Nam. He was in the Army for 22 years. He owns a 2018 chevy tahoe , I bring it in and always get the military discount. Your employee questioned me on the discount, like I needed his military ID or dd214, I was completely offended. If your going to offer our military family a discount do it without question.
Very knowledgeable and helpful.
The staff was, and is always, extremely personable and helpful. Even upon opening in the morning, everyone was welcoming and ready to help customers. I also appreciate Ro for helping me with a question I had regarding a possible leak; he explained how jiffy lube could help me identify if I indeed have a problem. I will definitely go back to get it checked out, and if there is a problem, I would absolutely let the staff at this jiffy lube take care of it, if it is within their abilities and duties as the company allows.
Service is great!
Always curious-helpful-very thorough. Always get me going in a timely manner.
Fast and excellent customer service.
Very professional
Quickly in and out
PERSONABLE, FRIENDLY, AND KNOWLEDGEABLE
The customer service was very good. I didn’t feel pressured to purchase extra services. The staff was friendly and efficient. I was in and out within the hour.
Employees are honest.
I saw a smile.
quick & fast service and Nice wokers
The guys were respectful and the service was quick and efficient!
Customer service. And the Professionalism of all the personnel
Quick and very friendly!
Quicker customer service
In and out, no high pressure sales, just very efficient.
Quick and always pleasant staff
Sean. Service. Manager. Is. A. Treasure!!!!!!!! An. The. Tex’s. Are. Through.
Quick and efficient. Friendly guys.
The professional atmosphere
Fast and uneventful. Courteous staff, not pushy but informative.
As always, the work was done well, quickly and efficiently.
Great work
Oil was spilled all over the front of my engine. Little to no attempt to clean or wipe up.