based on 5047 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The fast service and the customer service is awesome. Very friendly staff.
Friendly stall clean waiting room
Efficiency and clear & concise consultation.
The guys at Jiffy Lube on West St Annapolis take care of my whole fleet of 25 trucks and they do a great job
The Crofton Jiffy is incredibly customer oriented.
I genuinely like jiffy lube and have used it for many years. I was a little disappointed however this last visit when my spouse showed the person ringing her up the $10 off coupon, but it was never applied, so I ended up paying more than I wanted.
Very professional i
El excelente servicio, siempre son amables, eficientes y rápidos, buena calidad de producto
It was quick & I had a $10 off coupon. Nice vacuum and windshield jobl, too.
Good service and timely
The staff is always helpful and explain all the work they are doing.
They were very friendly and service was done quickly, not a long wait.
Fast. No pressure to buy more.
Quick, polite. Greg was very helpful explaining what needed to be done and what they did.
I have not had working air conditioning all summer. I came to Jiffy Lube, had diagnostic done and was told I need new compressor. After just under $1,000 later . . . I had cool air for maybe 3 days. I've been back and forth to Jiffy Lube multiple times. The 3rd or 4th time, I was told it's a leak in some hose. Some kind of solutions was flushed through to hopefully plug the leak. That didn't work successfully either. I haven't been back since, not because I have air condition but because I don't believe they know what they're doing or what the problem is and now I've spent $1,000 for nothing! I doubt I'll be going back for any service at this point. I gave a 2 because the men were friendly but what I need is A/C.
Very quick, great service.
The service was great and Greg kept me informed about my vehicle and showed concern about safety and recommended brake pads for my rear wheels. Thank you
Everything was great
Very friendly and courteous staff. Quick service and only performed the services I requested, but recommended other items for a future visit.
The service was very good. But over $100 for an oil change is too expensive.
Quick easy and painless. Good customer service
They are all professionals, good customer service my family and I always go to Beltsville location because they always good to us
The staff was very polite.
One gentleman open my door escorted me to the waiting area.
Very professional
My regular Jiffy Lube location next to Rita's was closed, but someone was there handing out coupons. I was impressed that they thought to do that. I got $15 off at the Beltsville location.
They were fast and reliable. I am thankful.
Great customer service
Excellent service and provided legitimate recommendations for CRV
Taken care of fast … always feel like they have our best interests..appreciate having a place to take our cars and know they’re in good hands!
Easy in & easy out. Staff friendly. Trustworthy maintenance.
As soon as I pulled up, a male associate tried to get me to get an oil change that costs $100 before I even got out of the car. He hadnt touched my vehicle yet and looked right at me and said I “needed” a full synthetic oil change and that I’m looking at $100.
My car has not even reached 100,000 miles yet and I was quoted $75 on the website. I felt like he was trying to swindle me. I won’t be bringing my car back to this location but thank you to the young lady that did end up helping me get the correct synthetic blend for my Honda.
Friendly,efficient