based on 3566 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
These guys know me and always take care of my vehicle. Super employees there.
The man who talked to me about my car had great ‘people’ skills. He educated me, but wasn’t pushy or condescending. He was genuine and I didn’t feel like I was being talked down to or that my questions were bothersome, both of which I have often felt when at the dealership with my car.
I also appreciated the expediency of the service…boom! In and out!
I will be returning for future service needs.
You are great at oil changes etc, but not doing a tune up. Call me atPhone number removed625 and I can explain
Quick, super friendly, very respectful. Clean, organized and everything running smoothly 10/10! Will definitely be coming back. Everybody was extremely helpful.
I’m a long time customer of Jiffy Lube because of the exceptional and kind customer service they give. I use to go to the location on Security Blvd but they closed down. Today i went to the Pikesville location from beginning to end the customer service was top tier. The gentlemen there are so polite, gentle and kind. They treated me with the upmost respect and they explained things from beginning to end to make sure i was comfortable. When i pulled up to the Pikesville location everyone greeted me with a smile. Needless to say this will be my new permanent Jiffy Lube. Thanks guys for the immaculate customer service that you gave me today. I will definitely be returning:)
Service
Friendly service
I always receive excellent service quickly, and the fellas always let me know what service options are available to me at a reasonable price. The waiting area is comfortable and clean, I will continue to use Jiffy lube for all of my service needs!
every time I visit I am greeted with courtesy and interest in why I came I have been a customer for years and appreciated the work the guys do
Fast service,great customer service,knowledgeable
great service!
Bad attitude
Last oil change they didn't put oil in!
It's always a wonderful experience the staff is so friendly and professional and explain everything thoroughly if the car has an issue they address it instead of sugar coating things. I always go here for my oil and fluid needs always, I never go anywhere else. Thank you Jiffy Lube for being in my area! Such cost effective and my cars life saving!
Customer service was good and fast
It was great, the guys are always super helpful and friendly!
Every single technician I came across doing my oil change was extremely professional and pleasant. This Reisterstown location is the only Jiffy Lube I go to consistently because of the great service hats off to all the gentlemen that work there please extend this message to them of me saying thank you for caring for the customers And the outstanding work on vehicles they perform.
T. Last name removed
Very good service. Helped me when I blew out a tire and were able to get me in within an hour of calling, then swapped the tire quickly. Greg was understanding and knowledgeable and walked me through everything. Would highly recommend.
Service
Efficient
Prompt
The Clarksville, MD location is always very prompt and professional. I appreciate what the team does there every time. Thank you!
👍🏻
Everything
thanks for everything
I've been going to this location on West St in Annapolis the last couple years and honestly sincerely like the prompt and polite customer service with the guys at the desk ( Greg especially and also the other gentleman super great! ). Mostly I like the fair prices and gentle recommendations, not pushy.. but just right. The pit crew seem to be very good too. Thanks i plan to return definitely again!
Very fast service and great work
Super friendly and courteous staff.
Great service !!!
I was in and out rather quickly. I've always received great service with each visit
$152.00 is a little pricey for a oil change I know it’s because it’s a bmw but come on