based on 2739 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Thoroughness, knowledge
Quick Quality service !
Friendly staff. Informative discussion about my car.
HOWEVER-- I DID NOT LIKE THE LOUD MUSIC.
There were no teenagers in the Waiting Room. I don't know why this location chooses such music. music
Everything was good and quick. The guys at Merritt blvd jiffy are good
I have been coming to Jiffy Lube in Beltsville, MD for over 20 years. James was manager and ran a tight ship. Employees are polite and explain everything that is needed and what work can wait. I have always had complete faith in them. I brought my 2001 Honda CRV there for 18 years and I am now bringing my 10 year old Jeep. I am a 77 year old woman who trusts them in what they tell me.
The staff is Very friendly and polite, and I would recommend it to all my family and friends.
Everyone was nice and greeting and Very professional. In and out with no issue.
Thank you jiffy lube
I always use Jiffy Lube when I need my oil changed. However, I was very disappointed with this last visit. My windows were not washed, and the inside was not vacuumed. My glove box was not returned properly after the filter was removed. Not a happy visit.
I absolutely love going to the Crofton, Maryland store because the woman in charge is always on top of what is going on at all times. She runs a great shop and her employees are wonderful.
Fast and thorough
Number of helping associates
My oil pan door was not closed on my car after service
They were very nice and they had my vehicle in and I was gone within 15 minutes
The luggage nut on my tire was put on crooked and my mechanic broke it trying to get it off to replace the brakes.
The service
Quick and efficient service
Everything and everyone. Excellent staff.
Ladies at the front desk with very professional
The quickness of the service
Very prompt courteous service. Especially ially, Mr Varner. Checked everything, and was very competent !
Nice service
Good team. From the time I drove up to the bay until the time I drove out of the lot, I was kept fully informed of my options, was provided with viable options, and treated really professionally. I will use this location from now on for my routine maintenance!
Very friendly and polite and helpful
Great service very happy
The service was so swift and professional. They made sure to check every aspect of the car and found issues that I needed and correct them immediately with my permission. Every staff member greeted me with a smile and a “Good Morning” which was really welcoming and polite. Some even held small conversation with me helping the time go by even faster. The service was done flawlessly as usual helping me to extend the life of my car. I love coming to this location to have my car serviced. This Jiffy Lube location is the first place I tell my friends and family to come visit. Thank you for everything!
ease of service quick support
Your excellent service
Staff were friendly and efficient. Got me in and out in no time.
Speedy polite service. Good value