Jiffy Lube
No Address
Baltimore
MD 21136
United States

Average rating: 9.2 out of 10 based on 7109 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 28, 2024 — Rated 7 out of 10 by N.D. Jiffy Lube of Dundalk
What could we do to improve?

I showed your employee my 15% off valid coupon from my email and he only gave me 10%off, would’ve saved me another $9-10. Not happy about that.

Report a concern   October 28, 2024 — Rated 10 out of 10 by M.N. Jiffy Lube of Millersville
What did you like about your recent visit?

They were very nice and very helpful throughout the service. They did everything I asked for and they were on point. Very nice people. Honestly I would come back.

Report a concern   October 28, 2024 — Rated 10 out of 10 by T.B. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Excellent experience they were open on Sunday what an absolute convenience thank you

Report a concern   October 28, 2024 — Rated 10 out of 10 by R.W. Jiffy Lube of Beltsville
What did you like about your recent visit?

professional and courteous!!!

Report a concern   October 28, 2024 — Rated 10 out of 10 by B.C. Jiffy Lube of Severn
What did you like about your recent visit?

Outstanding service by your team. All of your associates were personable, professional, and caring towards my son and I. The collaboration amongst the team resulted in a smooth and speedy process. The entire process took 15-20 minutes. Please give a “Thank You” to the entire team who worked on Sunday, October 27th - they deserve the shout-out.

Report a concern   October 28, 2024 — Rated 10 out of 10 by R.L. Oxon Hill Jiffy Lube
What did you like about your recent visit?

Everything

Report a concern   October 28, 2024 — Rated 10 out of 10 by C.S. Jiffy Lube of Owings Mills
What did you like about your recent visit?

I went in at a great time and the sfaff was very polite and speedy. I always am in and out and pleased with the service.

Report a concern   October 28, 2024 — Rated 10 out of 10 by A.V. Jiffy Lube of Crofton
What did you like about your recent visit?

The service was quick.

Report a concern   October 28, 2024 — Rated 10 out of 10 by T.S. Clarksville Jiffy Lube
What did you like about your recent visit?

Very professional and timely.

Report a concern   October 27, 2024 — Rated 10 out of 10 by J.B. Jiffy Lube of Pasadena
What did you like about your recent visit?

Real fast service good coffee

Report a concern   October 27, 2024 — Rated 10 out of 10 by B.F. Jiffy Lube of Johnstown
What did you like about your recent visit?

Full service and I didn't have to step out of the car.

Report a concern   October 27, 2024 — Rated 10 out of 10 by E.G. Jiffy Lube of Pikesville
What did you like about your recent visit?

They were attentive. Customer service was great. I was able to use a coupon to get $20 off of my full synthetic oil change. They got me in and out. I would visit again.

Report a concern   October 27, 2024 — Rated 8 out of 10 by S.O. Jiffy Lube of Dundalk
What could we do to improve?

Friendly, fast, attentive
Informed me what was needed/could be changed without feeling too pushy

Report a concern   October 27, 2024 — Rated 10 out of 10 by R.C. Clarksville Jiffy Lube
What did you like about your recent visit?

Fast service

Report a concern   October 27, 2024 — Rated 10 out of 10 by D.R. Jiffy Lube of Crofton
What did you like about your recent visit?

Excellent service and fast. Got me in and back out on the road.

Report a concern   October 27, 2024 — Rated 10 out of 10 by C.D. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

they were very quick and helpful.

Report a concern   October 27, 2024 — Rated 8 out of 10 by D.A. Oxon Hill Jiffy Lube
What could we do to improve?

I patronize this Jiify Lube and have not had a complaint. Howevwe, It was not apparent to me on this visit that the car had been vacuumed because there were leaves on the passenger side floor. Also, the updates to the system notifications such as Oil change needed were not done.

Report a concern   October 27, 2024 — Rated 10 out of 10 by P.B. Jiffy Lube of Crofton
What did you like about your recent visit?

The service is always great.

Report a concern   October 27, 2024 — Rated 10 out of 10 by J.C. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Fast and friendly people

Report a concern   October 27, 2024 — Rated 7 out of 10 by W.X. Jiffy Lube of Dundalk
What could we do to improve?

Keep staying consistent. My first experience was great keep the same consistent service and speed. Good luck in generating build and repeat customers

Report a concern   October 27, 2024 — Rated 10 out of 10 by M.L. Jiffy Lube of Annapolis
What did you like about your recent visit?

Friendly staff

Report a concern   October 27, 2024 — Rated 10 out of 10 by T.B. Jiffy Lube of Severn
What did you like about your recent visit?

The mechanics were very quick at performing an oil change for my Chevrolet Suburban. At Jiffy Lube, one mechanic stands under the vehicle in a service pit to perform the oil change while the others are up top checking fluids, adding the new oil, and they also vacuum out the carpets inside the vehicle. Therefore, my truck did not have to be put on a lift making it an efficient process for all of these tasks to be completed simultaneously. The mechanics conducted themselves professionally and answered all of my questions.

Report a concern   October 27, 2024 — Rated 10 out of 10 by J.M. Jiffy Lube of Elkridge
What did you like about your recent visit?

Friendly helpful staff.

Report a concern   October 27, 2024 — Rated 0 out of 10 by E.R. Oxon Hill Jiffy Lube
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

i pay $70 for synthetic oil change in american lube…

Report a concern   October 27, 2024 — Rated 10 out of 10 by M.C. Jiffy Lube of Severn
What did you like about your recent visit?

Very friendly and proactive staff. When I pulled up, someone ran my vehicle history so they immediately addressed me by name. Makes you feel like they are going to take care of your vehicle when they take the time before you get onto the floor.

Report a concern   October 27, 2024 — Rated 10 out of 10 by L.C. Jiffy Lube of Laurel
What did you like about your recent visit?

Always quick and professional

Report a concern   October 26, 2024 — Rated 10 out of 10 by L.H. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Happy

Report a concern   October 26, 2024 — Rated 10 out of 10 by R.K. Jiffy Lube of Pasadena
What did you like about your recent visit?

service was excellent

Report a concern   October 26, 2024 — Rated 10 out of 10 by G.W. Oxon Hill Jiffy Lube
What did you like about your recent visit?

Very quick and efficient service

Report a concern   October 26, 2024 — Rated 10 out of 10 by H.R. Jiffy Lube of Annapolis
What did you like about your recent visit?

Very friendly and professional people


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