Jiffy Lube
No Address
Baltimore
MD 21136
United States

Average rating: 9.1 out of 10 based on 2156 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 23, 2024 — Rated 10 out of 10 by Y.D. Jiffy Lube of Annapolis
What did you like about your recent visit?

Kind and professional

Report a concern   October 23, 2024 — Rated 8 out of 10 by L.W. Jiffy Lube of Pasadena
What could we do to improve?

Be more knowledgeable about giving out customer brake repair needed advise. A second opinion acquired from Midas stated my brakes were fine.

Report a concern   October 23, 2024 — Rated 10 out of 10 by D.S. Jiffy Lube of Pasadena
What did you like about your recent visit?

Great service, professional staff

Report a concern   October 23, 2024 — Rated 10 out of 10 by M.S. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

The employee were pleasant ans efficient. Their kindness was much appreciated.

Report a concern   October 23, 2024 — Rated 10 out of 10 by G.M. Jiffy Lube of Millersville
What did you like about your recent visit?

Speeding

Report a concern   October 23, 2024 — Rated 10 out of 10 by M.B. Jiffy Lube of Severn
What did you like about your recent visit?

The Service Employees were very Pleasant and helpful and kind

Report a concern   October 23, 2024 — Rated 10 out of 10 by S.H. Jiffy Lube of Millersville
What did you like about your recent visit?

Great service, quick!

Report a concern   October 23, 2024 — Rated 10 out of 10 by H.L. Jiffy Lube of Pasadena
What did you like about your recent visit?

Good job ! Thanks!

Report a concern   October 23, 2024 — Rated 10 out of 10 by S.K. Jiffy Lube of Laurel
What did you like about your recent visit?

Clean location inside and out, pleasant and professional staff, and great service. What’s not to like?

Report a concern   October 23, 2024 — Rated 0 out of 10 by T.W. Oxon Hill Jiffy Lube
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

By charging for a free top off service and them wanting $6 dollars for a refill of antifreeze while it’s free t Any other locations, also they damaged my oil filter seal which caused a oil leak that I had to repair somewhere else I Will Not recommend because they did not want to fix their mistakes, by a phone call Or email Phone number removedEmail address removed I can be reached

Report a concern   October 23, 2024 — Rated 7 out of 10 by C.S.H.H. Jiffy Lube of Severn
What could we do to improve?

Better price

Report a concern   October 22, 2024 — Rated 10 out of 10 by I.F. Jiffy Lube of Beltsville
What did you like about your recent visit?

The service

Report a concern   October 22, 2024 — Rated 10 out of 10 by A.A. Jiffy Lube of Crofton
What did you like about your recent visit?

Fast and the staff were very professional.

Report a concern   October 22, 2024 — Rated 10 out of 10 by S.G. Jiffy Lube of Severn
What did you like about your recent visit?

The team is very professional and very proficient

Report a concern   October 22, 2024 — Rated 10 out of 10 by D.O. Jiffy Lube of Annapolis
What did you like about your recent visit?

Service was prompt and efficient.

Report a concern   October 22, 2024 — Rated 10 out of 10 by L.A. Jiffy Lube of Crofton
What did you like about your recent visit?

Excellent service, like always! Fast service and very professional technicians!

Report a concern   October 22, 2024 — Rated 10 out of 10 by C.M. Jiffy Lube of Pikesville
What did you like about your recent visit?

This location is always pleasant. No complaints at all. KEEP UP THE GREAT WORK!

Report a concern   October 22, 2024 — Rated 7 out of 10 by J.M. Jiffy Lube of Pasadena
What could we do to improve?

np

Report a concern   October 22, 2024 — Rated 10 out of 10 by A.R. Clarksville Jiffy Lube
What did you like about your recent visit?

Efficient!

Report a concern   October 22, 2024 — Rated 8 out of 10 by C.K. Jiffy Lube of Annapolis
What could we do to improve?

Paint the waiting room - Its always so depressing in there

Report a concern   October 22, 2024 — Rated 0 out of 10 by L.N. Jiffy Lube of Annapolis
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

Oil was left all over the bottom of my vehicle- I had to take it to a different shop because the smell of oil was prominent and I didn’t want to ignore it if something wasn’t right. They said I was a quart low on oil and that there was oil everywhere under my hood. Disappointed because I paid for the extra quart at JiffyLube and I had to pay to take it somewhere to clean up the mess and get my oil topped off. Still dealing with the oil smell being burnt off. Email follow up please.

Report a concern   October 21, 2024 — Rated 5 out of 10 by R.S. Jiffy Lube of Annapolis
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

The tech person told me I had low colant. I thought this was odd because low colant means that there is a leak which is a serious problem. I declined and went to autozone to buy a gallon thinking I better be safe than sorry. Two weeks later false. the collant was a insignificant level below the mark. I felt this was an unnecessary cash grab and unneeded in that I have been a loyal customer for a looong time.

Report a concern   October 21, 2024 — Rated 0 out of 10 by V.R. Jiffy Lube of Pikesville
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

I purchased a new filter for my vehicle and they did not put the cover back into my car. My car began smelling like strong odors. I will never come back again! I always come across issues dealing with this location.

Report a concern   October 21, 2024 — Rated 9 out of 10 by W.T. Jiffy Lube of Millersville
What did you like about your recent visit?

Fast, efficient and friendly service

Report a concern   October 21, 2024 — Rated 10 out of 10 by S.B. Jiffy Lube of Severn
What did you like about your recent visit?

very satisfied

Report a concern   October 21, 2024 — Rated 9 out of 10 by Z.D. Jiffy Lube of Beltsville
What did you like about your recent visit?

Good service and very friendly to the need that arises in the objective

Report a concern   October 21, 2024 — Rated 10 out of 10 by K.M. Jiffy Lube of Johnstown
What did you like about your recent visit?

Quick, thorough, professional.

Report a concern   October 21, 2024 — Rated 10 out of 10 by R.W. Jiffy Lube of Pikesville
What did you like about your recent visit?

Great Customer service and job well done!

Report a concern   October 21, 2024 — Rated 9 out of 10 by R.B.K. Clarksville Jiffy Lube
What did you like about your recent visit?

Fast service

Report a concern   October 21, 2024 — Rated 9 out of 10 by C.O. Jiffy Lube of Laurel
What did you like about your recent visit?

No waiting


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