based on 5071 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Staff is always professional and friendly. Plus they don't push all the possible repairs on you.
Friendly and courteous staff. Quick service.
Good work
Quick service, friendly people.
They cost me 300$ worth of work to my truck after getting an oil change and the manager was nasty
Told me I needed a serpentine belt
Have coupons saved to the computer. I received my oil change coupon in the mail a day after my visit
Quick
The personalize professional services he answered all my questions check things that needed to be checked for answers. I did not know I needed rear windshield wiper replacement. I wanted to get my car prepared for winter. I received the services. I believe they were great. I had driving Mercedes GLPhone number removed I want to keep my car on the road and in good shape he showed me the specifications for my oil change and that they had met the Mercedes requirement. I am so pleased.
Prices are way too high on filters
quick
The guys that were there the day that I came were unprofessional. I wasn't told how much the oil change would be, they never told me that my car needed a special oil filter and it took a special synthetic oil. I have a new car, so I didn't know. They just did it and said I owed $110. I didn't have a chance to say if I wanted to do it or not
They try to use scare tactics so you’ll spend more money. They told me my air filters needed to be replaced and my transmission fluid was low. I got a second opinion and None of that was true.
Great service team !!!
Reduce the cost a little
El buen servicio comunicacion
Technician did not reset my oil gauge to 100% i had to do it. Too expensive in Owings Mills.
The sales representative said I needed a transmission oil change. I said I thought I did it at Jiffy lube. He should be his database and said I did not. I believe I did. He came back and said someone helped him with the database. I did have the transmission oil changed. He then said I needed some engine cleaning. He did not mention it before. I felt like he was trying to give me something I did not really need.
Please follow up by email
Great service
Customer service was good
Great place and service
Greg was great!
very helpful and courteus
Friendly service , prompt attention .
Everything was great this time around. Really nice to not be pressured into cross selling for a change. I actually had to ask for some extras to be replaced. I like it
I came in for a oil change and it was great service. 💪🏾💪🏾🔥🔥 I'll always come here first before any other shop. My loyalty has been rewarded.
It was good. Danin was great!
They performed the service I requested and did not insist on upselling other services
Friendly technicians and provide excellent service.
Doan was very friendly and helpful.