Jiffy Lube
No Address
Baltimore
MD 21136
United States

Average rating: 9.2 out of 10 based on 3509 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 9, 2025 — Rated 10 out of 10 by K.M. Jiffy Lube of Reisterstown
What did you like about your recent visit?

No wait, courteous and efficient!
Report a concern   January 9, 2025 — Rated 10 out of 10 by T.H. Jiffy Lube of Dundalk
What did you like about your recent visit?

That they put everything back the way it was

Report a concern   January 9, 2025 — Rated 10 out of 10 by M.O. Jiffy Lube of Annapolis
What did you like about your recent visit?

Fast and professional service
Report a concern   January 8, 2025 — Rated 10 out of 10 by L.B. Oxon Hill Jiffy Lube
What did you like about your recent visit?

Y they explain everything to you
Report a concern   January 8, 2025 — Rated 10 out of 10 by R.M. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Their Great Service

Report a concern   January 8, 2025 — Rated 10 out of 10 by T.M. Jiffy Lube of Crofton
What did you like about your recent visit?

The quality of service and speed of service
Report a concern   January 8, 2025 — Rated 9 out of 10 by G.B. Jiffy Lube of Beltsville
What did you like about your recent visit?

in and out
Report a concern   January 8, 2025 — Rated 10 out of 10 by W.M.H. Jiffy Lube of Laurel
What did you like about your recent visit?

helpful and good maintenance

Report a concern   January 8, 2025 — Rated 10 out of 10 by A.P. Jiffy Lube of Annapolis
What did you like about your recent visit?

Quick and they didn’t pressure me
Report a concern   January 8, 2025 — Rated 5 out of 10 by S.K. Jiffy Lube of Johnstown
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

You charged me $127 for an oil change that will only last 3K miles. That is ridiculous. You've lost my business permanently.

Report a concern   January 8, 2025 — Rated 10 out of 10 by L.F. Jiffy Lube of Crofton
What did you like about your recent visit?

Very fast service and very friendly staff. I bring my truck to them for just about everything concerning regular maintenance. You can't go wrong with Croft and Jiffy Lube.
Report a concern   January 8, 2025 — Rated 10 out of 10 by R.S. Jiffy Lube of Beltsville
What did you like about your recent visit?

The professionalism that they showed me and very clear in what they were doing and let me about upcoming stuff that’s needed soon and very satisfied thanks

Report a concern   January 8, 2025 — Rated 10 out of 10 by K.Q. Jiffy Lube of Reisterstown
What did you like about your recent visit?

Perfect
Report a concern   January 7, 2025 — Rated 9 out of 10 by J.W. Jiffy Lube of Severn
What did you like about your recent visit?

The customer service is friendly, I was greeted with a smile and the individual was professional.

Report a concern   January 7, 2025 — Rated 10 out of 10 by L.C. Jiffy Lube of Beltsville
What did you like about your recent visit?

This Jiffylube location is very quick and productive. I am always in and out within 40 mins.

Report a concern   January 7, 2025 — Rated 9 out of 10 by J.D.S. Jiffy Lube of Pasadena
What did you like about your recent visit?

All
Report a concern   January 7, 2025 — Rated 10 out of 10 by M.M. Jiffy Lube of Annapolis
What did you like about your recent visit?

Quick thorough
Report a concern   January 7, 2025 — Rated 9 out of 10 by A.P. Jiffy Lube of Owings Mills
What did you like about your recent visit?

Convenient reasonable prices.

Report a concern   January 6, 2025 — Rated 10 out of 10 by F.M. Oxon Hill Jiffy Lube
What did you like about your recent visit?

Excellent customer service.
Report a concern   January 6, 2025 — Rated 10 out of 10 by J.B. Jiffy Lube of Owings Mills
What did you like about your recent visit?

Customer Service

Report a concern   January 6, 2025 — Rated 0 out of 10 by P.M. Jiffy Lube of Glen Burnie
How did we disappoint you and what can we do to make things right?

Unconcerned about the issues which were raised. Filter not installed correctly resulting in auto cutting out when it was released to me. I have been a customer for over two years and was very disappointed in the service rendered

Report a concern   January 6, 2025 — Rated 10 out of 10 by J.C. Jiffy Lube of Annapolis
What did you like about your recent visit?

Great teamwork. All the guys are very nice and knowledgeable.

Report a concern   January 6, 2025 — Rated 10 out of 10 by J.R. Jiffy Lube of Millersville
What did you like about your recent visit?

People are always friendly. The shop is clean and organized. They do a great job
Report a concern   January 6, 2025 — Rated 8 out of 10 by B.S. Jiffy Lube of Owings Mills
What could we do to improve?

Stop turning my headlights off….i am not sure what that has to do with an oil change but please stop
Report a concern   January 6, 2025 — Rated 10 out of 10 by T.J. Jiffy Lube of Owings Mills
What did you like about your recent visit?

I had a good experience. I walked in and was serviced right away. I was informed about additional matanice work that was recommended but was not pressured to do any additional service work. Thanks.
Report a concern   January 6, 2025 — Rated 10 out of 10 by A.H. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

They were very polite, extremely fast, vacuumed my car, and respectful.

Report a concern   January 6, 2025 — Rated 10 out of 10 by A.S. Jiffy Lube of Dundalk
What did you like about your recent visit?

Staff was super kind and knowledgeable.
Report a concern   January 6, 2025 — Rated 10 out of 10 by D.W. Jiffy Lube of Millersville
What did you like about your recent visit?

Everything, especially the customer service.
Report a concern   January 6, 2025 — Rated 10 out of 10 by B.B. Clarksville Jiffy Lube
What did you like about your recent visit?

Fast and courteous service!

Report a concern   January 6, 2025 — Rated 10 out of 10 by L.T. Jiffy Lube of Severn
What did you like about your recent visit?

Prompt install of battery

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