Baylor Scott & White Medical Center - Frisco
5601 Warren Parkway
Frisco
TX 75034
United States

Average rating: 9.7 out of 10 based on 8353 ratings.

What our patients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 2, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Great care by physicians, anesthesiologists and nurses

Report a concern   December 2, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Short wait times. CT turn around quick. ER Dr Lee was was wonderful.

Report a concern   December 2, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Dr. Lee and Philip the nurse were very nice and helped me very much.

Bob the radiologist (did the cat scan) was very nice and was sweet to make me laugh during a time I felt so bad.

I left feeling better and secure that I was going to be okay.
Thank you guys very much.

The front desk gentleman was also very friendly.

Report a concern   December 2, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Organized & friendly staff!

Report a concern   December 2, 2022 — Rated 6 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
How did we disappoint you and what can we do to make things right?

did not disapoint. was quick and made me feel better

Report a concern   December 2, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone I encountered was friendly, caring and compassionate. The nursing and medical staff were top notch professionals. The facility was clean and visually attractive.

Report a concern   December 2, 2022 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

efficient, friendly

Report a concern   December 2, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The treatment of your patience as real people.

Report a concern   December 2, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

I did not wait long. The nurses and dr were awesome! It was a very comfortable place to be. Receptionist is super friendly.

Report a concern   December 1, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Fast, friend and very detailed

Report a concern   December 1, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

I received excellent care. Diane was a no nonsense nurse. She got an iv started in less me in than a minute.

Everyone was kind and respectful. They helped me significantly.

Report a concern   December 1, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Great experience from the beginning to the end! Everybody was great specially Maria and Trena (nurses) and Dr Bradley
If I have another baby I’ll definitely pick this hospital again!

Report a concern   December 1, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

On time and everyone is so caring and helpful.

Report a concern   December 1, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Every thing

Report a concern   December 1, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The care I received by nurses, medical staff and patient registration was truly incredible. I was treated with care 🙏🏻 and kindness.

Report a concern   December 1, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Friendly caring staff

Report a concern   December 1, 2022 — Rated 0 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
How did we disappoint you and what can we do to make things right?

I went into the urgent care with specific symptoms. The doctor kept wanting me to go to the ER but i have a $950 co-pay, which I told her. I really needed a chest x-ray but never got one. I was sent away with no medicine or x-ray. I finally went to a different urgent care and received my chest x-ray which revealed pneumonia and got on meds for it.

Report a concern   December 1, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone was very kind

Report a concern   December 1, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very professional and courteous staff. Doctor, anesthesiologist and nurses. including check-in.

Report a concern   December 1, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

Quick and everyone was very nice. I didn't feel like I was inconveniencing anyone like at other doctor offices.

Report a concern   November 30, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Move and clean. Friendly staff.

Report a concern   November 30, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

From the moment I walked into the front door it was very beautiful and was greeted very friendly and professionally. The professionals were so good and caring to me. Really liked this place.

Report a concern   November 30, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The staff is so friendly and helpful,

Report a concern   November 30, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

Very nice and professional

Report a concern   November 30, 2022 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Nurses were fantastic!

Report a concern   November 30, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Registration staff was pleasant. The pager/buzzers were easy to use.
Pre-op: First name removed S was PHENOMENAL! She is a keeper. Super informative, calm, pleasant and made my experience smooth.
Post-op: Last name removed was super sweet. Made post surgery easy and was very nice.
GREAT EXPERIENCE!

Report a concern   November 30, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Great attention to detail, friendly staff, clean facility.

Report a concern   November 30, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Easy to check in.

Report a concern   November 30, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

1. Well organized
2. Efficient

Report a concern   November 29, 2022 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The entire staff was so awesome throughout procedure. Very organized nice facility


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