based on 8361 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great caring and sensitive staff w/ genuine bedside manners. Also did a great job letting me know what was happening every step of the way.
From the time I drove up and Valley guy the registration team and all of the nursing staff in employees in the pre-op in Post app was great I feel. Comfortable from the time I walked in to the time that I returned home.
Clean facility and no lines or long waits.
Professional, knowlegibleand efficient
The staff is friendly and spends time caring for the patients and keeping them informed.
They were great
The nursing staff and front desk staff were wonderful, except the actual doctor was a little dismissive. Being pregnant and having the symptoms I was having, it would have been nice to actually have a doctor that doesn’t rush in and rush out without explaining or answering our questions. We asked him one question and you would have thought it was the end of the world. Other than the actual doctor himself, everyone else was wonderful.
The staff was excellent. Caring and porfessional.
Very friendly and knowledgeable staff! Everyone made me feel comfortable.
I would to thank everyone at the clinic for My outstanding Care!!
Jurry Van Ark is a special Doctor...he went out of his way to help me with My COVID illness
Thanks Jurry Van Ark
Kind staff, incredible care! Had an incredible team and experience. Was absolutely terrified with it being my first c-section and the team made me feel safe, understood, and in good hands.
Makes you feel like home
Doctor inefficient
Great job thx
The staff was friendly. Anesthesiologist was super quick with giving the epidural. Best hospital food EVER. My concerns were addressed & heard. Quick admission process.
Excelente un 10
Nursery was not up to date with AAP guidelines (i.e. waiting 24 hours for bath (nursery nurse upset when asked to do this), swaddling with arms out (nursery nurse upset when we refused to fully swaddle - AAP guidelines recommend arms out). FYI I'm a practicing pediatrician therefore I was already up to date with current guidelines however this can be an issue for new parents.
Hearing test done without providing full payment disclosure prior to exam.
Great hospital, they treat you very well
They're very professional, they explained everything to me.
I was treated with respect, kindness, and compassion by all staff. Paul, especially, was a wonderful nurse who explained everything as it was happening and why as we worked toward a diagnosis.
Outstanding L&D staff
Close, courteous staff
Everyone was so helpful and friendly and got us in and out very quickly. All the nurses and doctors we had were excellent and they got my situation figured out quicky and thoroughly. We were so impressed! The admissions desk people were awesome, too!
I mean... BEST HOSPITAL EVER. The staff was incredible, and you can tell there is a great culture here. I'm so glad this is where we had our first baby!
Everyone from start to finish was excellent. Tony, Dr Brockman and Michelle (sono tech) were all so compassionate. Much appreciated!!
Professionally run hospital
Everything was well organized, professional and the staff were all friendly.
Efficient, first rate care. I saw only expertise at each point. I felt well taken care of, all day.
Most efficient procedure I have had, the staff was amazing and super nice.
Warm, passionate, friendly, kind people, and my doctor in Katrina Wells is exceptional