based on 1661 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
great staff
Friendly, personal and efficient service.
Nurses are the best!!!!! Food is also very good.
Great services. I felt respected and I was well taken care of. No waiting. I felt everyone was very professional and knew what was to be done as they performed as an orchestra.
The staff is cordial and helpful! Tanner who took care of me in pre-op made me comfortable and put me at ease. He was awesome.. Everyone explained what was going to happen. This was my 2nd surgery there which is why I chose to go there because my first experience was so good.
Everything was perfect!! Nothing needs to improve.
My procedure ran late and they forgot about me after the procedure. They were about to send me home without instructions. I had to ask for them. But my doctor was the best….
Staff was wonderful!
Easy to park
Friendly
Good communication
Ease of admission. Professional and friendly staff. Exam was comprehensive.
We like the hospitality, caring, neatness
the team was very approachable and friendly.
The doctors, anesthesiologists, the nurses at the theatre were all amazing. Tina and Kat at the postpartum floor were my favorite nurses. They were really helpful for my entire stay after a c-section.
Room services were also on point. The food was also good.
I will give a five star based on the above.
The check i station at entrance to facility
Responsible staff
Great experience. Awesome staff in day surgery area. The system is excellent to notify you when you’re needed. And it’s beautiful and clean.
Caring staff
Everyone was great and very friendly and caring
I was able to get in quickly very short weight time. The nurse practitioner and physicians assistant were very knowledgeable, kind and caring. It’s the second time I have been there and I have been impressed both times.
Convenient and everyone there was friendly and efficient.
Great and courteous caring service and staff. A+
Very efficient and very well run. The doctor was very helpful and took care of me quickly. Didn’t have to wait very long at all.
Very informative and professional, nice facilities.
From the front desk to the ER room everyone was very pleasant. I'm glad I chose Baylor ER Frisco
Very professional, courageous and helpful🤗
Really nice surgical experience. The Doctors & nurses were great!!! Facility was clean and welcoming.
It was a quick process. Everyone was very nice.
Matthew my nurse was kind and wonderful to a very frightened old lady. He explained everything with a kind and thoughtful demeanor. Dr Dryden did all he could to diagnose my broken arm and ankle and point me in the right direction..I am seeing a surgeon on Wednesday. Thank you both.
I loved the care, concern and quickness of service. My problem was nothing life altering, but it was painful and the staff took good care of me.
I loved the friendliness, kindness and professionalism. I was 100% satisfied with my visit. Please thank everyone for me…